Tier 3 Transmission Network Engineer

Neos Networks; Reading; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Job summary

Neos Networks is seeking a Tier 3 Transmission Network Engineer to provide technical leadership across our transmission infrastructure. The role focuses on maintaining network reliability, delivering changes safely, and resolving complex faults with third-party partners. Hybrid working allows a mix of office and remote work.

You will lead investigations, drive improvements, and collaborate with engineers, operations and vendors to evolve the network strategy and technology adoption.

Qualifications

• Proven Tier 3 Transmission Network Engineering experience, including on-call rota.
• Strong troubleshooting and fault-resolution experience across transmission technologies.
• Experience with vendor platforms such as Sorrento Gigamux, Nokia Synfonet, Turin Traverse, Connection Master, Cisco.

Responsibilities

• Record, repair, maintain and install transmission network infrastructure.
• Integrate, configure and support transmission platforms across the network.
• Provide Tier 3 technical support and lead the resolution of complex network faults.
• Deliver network performance in line with service levels and targets.
• Lead service review meetings and coordinate with NOC on changes.

Skills

On-call experience

Troubleshooting

Fault resolution

Education

Degree in Telecommunications or related (desirable)

Tools

Sorrento Gigamux

Nokia Synfonet

Turin Traverse

Connection Master

Cisco technologies

Job description

Tier 3 Transmission Network Engineer

Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.

Base** Location**: Glasgow, Reading or Havant (Hybrid working – 2 days per week in the office)

Salary : £ Competitive depending on experience + performance-related bonus + excellent benefits package, performance related annual bonus + a range of other benefits to support your family, finances, and wellbeing.

Working pattern: Permanentfull time37 hours per week

Are you an experienced Transmission Network Engineer with a passion for solving complex technical challenges and driving network performance?We’relooking for a Tier 3 Transmission Network Engineer to play a key role in supporting and enhancing SSE’s telecommunications transmission network.

In this specialist role,you’llprovide technical leadership across the operational environment, ensuring network changes are delivered safely and effectively, supporting third-party partners, and driving continuous improvement across our transmission infrastructure.You’llbe instrumental inmaintainingnetwork reliability, resolving complex issues, and supporting the future evolution of a business-critical network.

What You’ll Be Doing

• Record, repair,maintainand install transmission network infrastructure.
• Integrate,configureand support transmission platforms across the network.
• Provide Tier 3 technical support and lead the resolution of complex network faults.
• Deliver network performance in line with agreed service levels and operational targets.
• Conduct post-incident reviews,identifyroot causes, and implement corrective actions.
• Drive service improvements based on network trends,incidentsand performance analysis.
• Proactivelyidentifyareas for network enhancement and raise improvement initiatives.
• Manage andmonitorthird-party suppliers and telecoms partners against agreed SLAs.
• Lead service review meetings covering faults, technical performance,processesand project activities.
• Review and approve operational changes prior to handover to the NOC, ensuring a coordinated engineering approach.

What We’re Looking For

Essential Experience

• Proven experience in a Tier 3 Transmission Network Engineering role, including participation in an on-call rota.
• Strong troubleshooting and fault-resolution experience across transmission technologies.
• Experience working with vendor platforms such as:
• SorrentoGigamux
• NokiaSynfonet
• Turin Traverse
• Connection Master
• Cisco technologies

Technical Knowledge

• Strong understanding of:
• Fibre optic networks
• PDH (PlesiochronousDigital Hierarchy)
• SDH (Synchronous Digital Hierarchy)
• Microwave Radio systems
• Layer 2 Ethernet networking
• Experience installing,maintainingand diagnosing faults across multi-technology transmission environments.
• Ability to support both modern and legacy telecommunications networks.

Qualifications

• Degree in Telecommunications or a related discipline is desirable.

What Makes This Role Exciting?

This is an opportunity to work at the heart of a critical national infrastructure network, influencing both day-to-day operational performance and long-term network strategy.You’llcollaborate with engineering, operations, project management, sales, and customer teams, while also working closely with leading technology vendors to develop and improve the network.

You’llhave the chance to:

• Lead technical investigations into complex network issues.
• Contribute to the replacement of end-of-life technologies.
• Help shape future network architecture and technology adoption.
• Deliver improvements that enhance reliability, serviceperformanceand cost efficiency.
• Work in a collaborative, highly skilled engineering environment where innovation and continuous improvement are encouraged.

Why Join Us?

We offer a supportive hybrid working environment, opportunities to work withcutting-edgetechnologies, and the chance to make a real impact on the performance and future development of a large-scale telecommunications network.