Ticketing Services Assistant (PBO)

Perth; Perth; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Perth Theatre and Concert Hall (PTCH) is seeking an organised and customer-focused Ticketing Services Assistant to join our Visitor Experience team, combining daily ticketing duties with lead responsibility for Perthshire Box Office.

The postholder will coordinate event set-up, ticketing, reporting and settlements, build strong partner relationships, and deliver an efficient, responsive service.

Job description

Perth Theatre and Concert Hall (PTCH) is seeking an organised and customer-focused Ticketing Services Assistant (PBO) to join our Visitor Experience team - combining day-to-day ticketing with lead responsibility for the operation of Perthshire Box Office.

Working across PTCH, the role will provide excellent customer service while acting as the principal day-to-day contact for our PBO external partners. The postholder will coordinate event set-up, ticketing, reporting and settlements, building strong partner relationships and ensuring an efficient and responsive service.

The successful candidate will bring strong customer service, communication and organisational skills; confidence working with IT systems and excellent attention to detail. They will be a collaborative and proactive team member, comfortable balancing customer-facing work with partner relationships and administrative responsibilities.

For details of the full Job Description and Application Process, please download the Recruitment Pack

The closing date for applications is Monday 12 October, 12 noon.

First-round interviews will be conducted on w/c 19 Octoberin Perth.

Horsecross Arts Ltd is registered in Scotland, no SC301328 and a charity no. SC022400.Registered office: Perth Concert Hall, Mill Street, Perth, PH1 5HZ