Therapy Triage & Decision Lead (Remote)

The Methodist Church in Britain; West Midlands; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Good work-life balance

Career development support

Job summary

Wye Valley NHS Trust is recruiting a Band 6 Therapy Clinical Decision Maker for the Single Point of Access team at its Community Referral Hub. The role focuses on telephone-based triage, clinical assessment, and autonomous risk decisions to route therapy referrals to appropriate services.

You will work within an MDT with a senior triage clinician and a hub GP, guiding urgency and care pathways while identifying red flags and safeguarding concerns.

Qualifications

• Degree-level professional qualification or equivalent.
• HCPC registration.
• Postgraduate experience across health, social care and community services.
• Experience supervising and delegating to colleagues.
• Experience of remote assessment and triage.
• Good clinical knowledge across a wide range of specialisms.
• Strong prioritisation skills and time management.
• Excellent communication and problem-solving.
• Good organisational skills.
• Knowledge of community services (nice to have).

Responsibilities

• Undertake telephone-based clinical triage and assessment of patients with therapy needs.
• Triage and screen urgent and routine referrals and identify onward service.
• Work within an MDT clinical decision-making team to set urgency, risk and course of action.
• Recognise acute deterioration, red flags and safeguarding concerns and take action.
• Coordinate pathways of care across community services, primary care and other partners.
• Provide leadership in clinical decision-making for referrals.
• Develop and review clinical pathways, triage frameworks and SOPs.
• Participate in clinical audits, QA and governance to improve the SPA service.

Skills

Clinical knowledge

Prioritisation

Time management

Communication

Problem solving

Organisation

Education

HCPC registration

Degree level qualification

Job description

Wye Valley NHS Trust is recruiting a Band 6 Therapy Clinical Decision Maker for the Single Point of Access team at its Community Referral Hub. The role focuses on telephone-based triage, clinical assessment, and autonomous risk decisions to route therapy referrals to appropriate services.

You will work within an MDT with a senior triage clinician and a hub GP, guiding urgency and care pathways while identifying red flags and safeguarding concerns.