Therapies Administrator/Receptionist

NHS; Colwyn Bay, Llandudno, Rhyl; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading healthcare organization is looking for a highly motivated individual to join their busy Physiotherapy Department. The role involves administration duties providing clerical and telephone support, and requires excellent organizational skills, as well as the ability to communicate in Welsh.

Qualifications

• Typing qualification or equivalent experience required.
• NVQ Level 2 Admin or Customer Service preferred.
• Experience in customer service and a busy office environment essential.

Responsibilities

• Provide clerical and telephone operatory service for the Physiotherapy Department.
• Support therapy services administration.

Skills

Excellent organisational skills

Ability to speak Welsh

Knowledge of patient administration system

Education

Typing qualification or equivalent experience

NVQ Level 2 Admin or Customer Service

Job description

Therapy Services administration are looking to appoint a highly motivated person to work within a busy Physiotherapy Department based within Royal Alexandra Hospital.

The post holder will be a member of the admin team, which provides both a clerical and telephone operator service, for the Physiotherapy Department and administration support to Therapy Services.

Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has it's own Head of Service who is accountable to the Area Director of Therapy Services.

Main duties of the job

The successful candidate must be an effective communicator, have good interpersonal skills and work in a flexible and organised manner. He/she must have a good standard of education.

The ability to speak Welsh is essential for this post.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Typing qualification or equivalent experience
• NVQ Level 2 Admin or Customer Service

Experience

• Admin experience in Customer Service
• Experience within a busy office environment

Skills

• Excellent organisational skills
• Ability to speak welsh
• Knowledge of patient administration system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Marine Drive - Hesketh Road - Hospital Road

Marine Drive - Hesketh Road - Hospital Road