Therapies Administrator/Receptionist

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Betsi Cadwaladr University Health Board as an Administrator in the bustling Physiotherapy Department at Royal Alexandra Hospital. This entry-level position involves clerical duties and customer service within a vibrant healthcare setting, where communication and organisational skills are key. A commitment to patient care and the ability to speak Welsh are essential to succeed in this role.

Qualifications

• Good general education required.
• Typing qualification or equivalent experience is essential.
• NVQ Level 2 Admin or Customer Service is desirable.

Responsibilities

• Providing clerical and telephone operator service for the Physiotherapy Department.
• Supporting Therapy Services administration.
• Effective communication and flexibility required in a busy office environment.

Skills

Excellent communication skills

Excellent organisational skills

Ability to speak Welsh

Education

Good general education

Typing qualification or equivalent experience

NVQ Level 2 Admin or Customer Service

Tools

Knowledge of patient administration system

Job description

1 week ago Be among the first 25 applicants

Job Overview

Therapy Services administration are looking to appoint a highly motivated person to work within a busy Physiotherapy Department based within Royal Alexandra Hospital.

Job Overview

Therapy Services administration are looking to appoint a highly motivated person to work within a busy Physiotherapy Department based within Royal Alexandra Hospital.

The post holder will be a member of the admin team, which provides both a clerical and telephone operator service, for the Physiotherapy Department and administration support to Therapy Services.

Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has it's own Head of Service who is accountable to the Area Director of Therapy Services.

Main duties of the job

The successful candidate must be an effective communicator, have good interpersonal skills and work in a flexible and organised manner. He/she must have a good standard of education.

The ability to speak Welsh is essential for this post.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Good general education
• Typing qualification or equivalent experience
  
  

Desirable criteria

• NVQ Level 2 Admin or Customer Service
  
  

Experience

Essential criteria

• Admin experience in Customer Service
  
  

Desirable criteria

• Experience within a busy office environment
  
  

Skills

Essential criteria

• Excellent communication skills
• Excellent organisational skills
• Ability to speak welsh
  
  

Desirable criteria

• Knowledge of patient administration system

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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