Theme Park Supervisor - Lead Rides & Guest Experience

WMSP; Bewdley; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

WMSP Annual Pass

35% Discount in retail/catering

24 Hour online doctor access

Counselling access

Free onsite parking

Job summary

West Midlands Safari Park, Worcestershire, invites applications for a Theme Park Supervisor. You will supervise a diverse team to deliver memorable guest experiences while upholding ride safety standards and operational controls.

Role involves monitoring rides, addressing guest concerns, and supporting recruitment, training and performance reviews. Must be available for weekends, bank holidays and evenings, with a passion for customer satisfaction.

Qualifications

• Previous supervisory experience in a fast-paced customer environment.
• Experience in recruitment, training and performance monitoring.
• Strong communication skills and ability to direct others calmly.
• Proven ability to prioritise workload and deliver high standards of service.

Responsibilities

• Supervise a team to deliver engaging guest experiences and maintain ride safety standards.
• Monitor ride operations and guest interactions, resolving issues promptly and effectively.
• Support recruitment, onboarding and performance reviews for team members.

Skills

Supervisory experience

Recruitment

Training

Performance monitoring

Communication

Team leadership

Job description

West Midlands Safari Park, Worcestershire, invites applications for a Theme Park Supervisor. You will supervise a diverse team to deliver memorable guest experiences while upholding ride safety standards and operational controls.

Role involves monitoring rides, addressing guest concerns, and supporting recruitment, training and performance reviews. Must be available for weekends, bank holidays and evenings, with a passion for customer satisfaction.