Admissions Supervisor: VIP Experiences & Pass Sales

WMSP; Bewdley; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

WMSP Annual Pass for you and family

20% discount in park shops

50% off Food & Beverage on shift

35% off VIP Experiences

35% off at selected Food & Beverage

10% off Safari Lodge stays

24/7 online doctor access

Counselling access

Job summary

West Midland Safari Park is seeking an Admissions Supervisor to lead the Admissions team and ensure smooth daily operations across a 7-day week. The role includes handling inquiries, cash handling, and coordinating group bookings while promoting VIP Experiences and Annual Passes.

The ideal candidate will be highly organised with a strong customer focus, experience supervising others, and the ability to work flexibly including weekends and evenings.

Qualifications

• Experience working in a busy, high-volume customer environment.
• Proven ability to supervise and coordinate a team.
• Strong organisational and multitasking skills.

Responsibilities

• Oversee the Admissions team to ensure smooth daily operations across a 7-day week.
• Answer incoming calls, handle enquiries and process bookings.
• Manage mini bus tour guides and cash handling, including group bookings.
• Promote VIP Experiences and Annual Passes at the VIP kiosk and drive sales.

Skills

Customer focus

Organised

Supervisory experience

People management

High-volume environment

Job description

West Midland Safari Park is seeking an Admissions Supervisor to lead the Admissions team and ensure smooth daily operations across a 7-day week. The role includes handling inquiries, cash handling, and coordinating group bookings while promoting VIP Experiences and Annual Passes.

The ideal candidate will be highly organised with a strong customer focus, experience supervising others, and the ability to work flexibly including weekends and evenings.