Test -Restaurant Deputy Manager

Talosats Careers; Fenrother Lane; On-site; GBP 26,000 - 32,000; Full time

Job summary

Talosats Careers is seeking an experienced Deputy Restaurant Manager to oversee restaurant operations, lead a large team and ensure outstanding customer service. This hands-on role requires strong organisational skills, a proactive attitude, and the ability to manage in the Restaurant Manager's absence.

You will supervise staff, handle escalated queries, and maintain high food safety and service standards while coordinating with peers to grow the business.

Qualifications

• Hospitality experience in a busy, fast-paced venue.
• Food safety knowledge and HACCP familiarity.
• Strong communicator who works well as part of a team.
• IT-proficient with digital and administrative skills.

Responsibilities

• Organise rotas, manage absences and support day-to-day operations.
• Address people issues, monitor performance and train staff.
• Lead and deliver projects within scope, timelines and budgets.
• Step in for absent colleagues and maintain service levels.
• Ensure adherence to company policies, food safety rules and H&S regulations.
• Maintain high and consistent customer service across the restaurant.
• Uphold legal requirements on food safety, allergens, and workplace safety.
• Use Excel, Word and internal systems confidently.
• Contribute to social media updates as required.

Skills

Leadership

Customer service

Team management

IT skills

Tools

Excel

Word

Internal systems

Job description

The Role

We are seeking an experienced Deputy Restaurant Manager with a genuine passion for delivering excellent food and providing outstanding customer service. You will bring strong organisational skills, proven experience in running a successful restaurant or kitchen, and the enthusiasm to proactively support the growth of the business. This is a hands‑on role where teamwork, communication, and a positive approach are essential.

The Deputy Restaurant Manager plays a key role in supporting the day‑to‑day operation of the restaurant, including supervising the team, ensuring smooth service, and handling escalated customer queries or concerns. You will also take full responsibility for the restaurant in the absence of the Restaurant Manager, ensuring high standards are consistently maintained.

Key Responsibilities

• Organising rotas, managing absences, and supporting smooth day‑to‑day operations.
• Addressing people issues, monitoring performance, and providing coaching or training.
• Leading and delivering projects within agreed scope, timelines, and budgets.
• Stepping in for absent colleagues and assisting teams to maintain service levels.
• Ensuring all team members follow company policies, food safety rules, and H&S regulations.
• Maintaining a high and consistent level of customer serviceacross the restaurant.
• Upholding legal requirements relating to food safety, allergens, and workplace safety.
• Using Excel, Word, and internal systems confidently.
• Assisting with social media updates where required.

About You

• Hospitality experience in a busy, fast‑paced venue
• Food safety knowledge including allergens, HACCP, and Level 2 Food Hygiene
• Strong communicator who works well as part of a team
• IT‑confident with solid digital and administrative skills
• Flexible and reliable with the ability to support business needs
• Calm under pressure and able to manage competing demands
• Excellent time management and organisational skills
• Friendly and confident with a natural ability to engage customers
• Strong leadership qualities with the ability to motivate a large team and uphold high standards
• Professional and dependable