Test Centre Manager: Flexible Schedule & Team Leadership

Reed in Partnership Ltd; England; Sur place; GBP 19 000 - 26 000; Plein temps

Résumé du poste

Reed in Partnership is seeking a Test Centre Manager to oversee the operational delivery of a DVSA test centre in the UK. You will manage Test Centre staff, schedule shifts, and ensure integrity and security of driving theory tests in line with DVSA standards.

The role involves line management of Test Centre staff, performance oversight, and coordination of testing operations with a focus on quality and customer service. A driving licence is required for some locations.

Qualifications

• Significant demonstrable experience in providing high-quality customer service (in a supervisory role preferred).
• Line management and performance management experience.
• GCSE English Language at a minimum Grade B or equivalent.

Responsabilités

• Deliver operational management of the Test Centre, including staffing and scheduling.
• Ensure security and compliance of tests and centres per DVSA standards.
• Train new staff and conduct performance reviews with the team.

Connaissances

Customer service

Line management

Attention to detail

IT skills

Formation

GCSE English Language (Grade B)

A-Levels or Level 3 Diploma

Outils

Power BI

Microsoft Office (Word/PowerPoint/Outlook)

Description du poste

Reed in Partnership is seeking a Test Centre Manager to oversee the operational delivery of a DVSA test centre in the UK. You will manage Test Centre staff, schedule shifts, and ensure integrity and security of driving theory tests in line with DVSA standards.

The role involves line management of Test Centre staff, performance oversight, and coordination of testing operations with a focus on quality and customer service. A driving licence is required for some locations.