Tesco Travel Money Advisor

Travelex Central Services; Newtownards; On-site; GBP 9,547 - 12,917; Part time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Flexible shifts

25 days holiday + bank holidays

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money Advisor – Newtownards FTC is a part‑time role, 16 hours per week, paying £13.50 per hour plus a monthly bonus. The fixed term contract runs until Dec 2026, with potential for flexible hours.

As a Travel Service Partner, you’ll support customers in our bureaux, offering friendly service, expert travel money advice, and accurate processing of transactions. Training, development, and a supportive team are provided.

Qualifications

• Excellent customer service skills and clear communication.
• Ability to listen to customer needs and provide helpful guidance.
• Team-oriented with a proactive, can-do approach.

Responsibilities

• Welcoming customers and delivering outstanding service.
• Understanding customer needs for travel money solutions.
• Providing expert advice on products and services.
• Processing foreign exchange transactions and online orders accurately.
• Collaborating with the team to drive performance and celebrate success.
• Following processes and paying attention to detail.

Skills

Great communicator

Active listening

Positive attitude

Team player

Job description

Tesco Travel Money Advisor – Newtownards FTC

Hours per week: 16

Salary: £13.50 per hour + Monthly Bonus

Contract: Part Time, Fixed Term Contract till Dec 2026

Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

What the job involves

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services.
• Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

What we’re looking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and creates a fantastic customer experience.
• A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
• A real team player who’s ready to learn, grow and develop as part of our amazing team.

What’s in it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support: Programmes to help with physical, mental, and financial wellness.
• Flexible shifts: Patterns to suit different lifestyles, with overtime available.
• 25 days holiday + bank holidays (pro‑rata).
• Monthly bonus: Earn extra when you hit your targets.
• Pension plan: With Scottish Widows.
• Career development: Access to training, learning pathways, and internal opportunities to grow.

We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.