Tesco Travel Money Advisor

Travelex; Exeter; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Private medical insurance

Dental insurance

Critical illness insurance

Discounted health checks

Wellness screenings

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money, in partnership with Travelex, is seeking a Travel Money Advisor for Exeter. This permanent, part-time role offers 16 hours per week with a pay rate of £13.50 per hour plus a monthly bonus, and flexibility to cover additional hours.

You will greet customers, advise on currencies, and handle transactions in a fast-paced environment, delivering excellent service and building rapport with travellers.

Qualifications

• Great communicator with a passion for customer service
• Active listening to understand customer needs
• Positive, can-do attitude
• Team player ready to learn and grow

Responsibilities

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

Job description

Travel Money Advisor – Tesco Travel Money

Location: Exeter Vale

Hours: 16 per week

Pay: £13.50 per hour + monthly bonus

Contract: Permanent, Part Time

We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

What the job involves

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

What we’re looking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
• A real team player who’s ready to learn, grow and develop as part of our amazing team.

What’s in it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support – Programmes to help with physical, mental, and financial wellness.
• Flexible shifts – Patterns to suit different lifestyles, with overtime available.
• 25 days holiday + bank holidays (pro-rata) – With options to sell days and earn more over time.
• Monthly bonus – Earn extra when you hit your targets.
• Pension plan – With Scottish Widows.
• Career development – Access to training, learning pathways, and internal opportunities to grow.

We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.