Tesco Travel Money Advisor

Travelex Central Services; Northampton; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Flexible shifts

25 days holiday + bank holidays

Monthly bonus

Pension plan

Career development

Job summary

Travelex Central Services, for Tesco Travel Money, Northampton, seeks a Travel Money Advisor. This permanent, part-time role offers 8 hours per week, paid at £13.50 per hour with a monthly bonus incentive.

You will welcome customers, assess FX needs, advise on products, and accurately process foreign exchange transactions and online orders in a fast-paced, supportive team.

Qualifications

• A great communicator with a passion for customer service.
• Active listener who understands customer needs.
• Positive, can-do attitude and willingness to learn.
• Team player eager to grow within the team.

Responsibilities

• Welcoming customers and delivering excellent service.
• Understand customer needs and advise on travel money.
• Apply training and provide expert product guidance.
• Process foreign exchange transactions and online orders accurately.
• Work as part of a team to drive performance and celebrate success.
• Follow processes and maintain attention to detail.

Skills

Great communication

Active listening

Positive attitude

Team player

Job description

Travel Money Advisor – Tesco Travel Money

Location: Northampton

Hours: 8 per week

Pay: £13.50 per hour + monthly bonus incentive

Contract: Permanent, Part Time

What the job involves

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs
• Putting your training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

What we’re looking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
• A real team player who’s ready to learn, grow and develop as part of our amazing team.

What’s in it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support: Programmes to help with physical, mental, and financial wellness.
• Flexible shifts: Patterns to suit different lifestyles, with overtime available
• 25 days holiday + bank holidays (pro-rata)
• Monthly bonus: Earn extra when you hit your targets
• Pension plan: With Scottish Widows
• Career development: Access to training, learning pathways, and internal opportunities to grow

About Travelex

We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK. We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status