Tesco Shift Leader - Nights - Bathgate Blackburn Rd

Tesco; Bathgate; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Employee discounts

Wellbeing services

Life insurance

Pension with 7.5% match

Cycle to work

Job summary

Tesco is looking for a Night Shift Lead to help deliver outstanding customer service in our Bathgate store. You’ll lead the team, cover multi‑functional roles, and resolve day‑to‑day queries to keep the store running smoothly during night hours.

You’ll coach colleagues, promote inclusive teamwork, and step in for the Manager when needed to make balanced decisions. Benefits include holiday and flexible hours, colleague discounts, wellbeing support, life cover and a competitive pension.

Qualifications

• Experience leading a team in a fast paced retail environment.
• Strong customer service mindset and communication skills.
• Comfortable working night shifts and flexible hours.

Responsibilities

• Lead the store team to deliver a great customer experience during night shifts.
• Oversee day‑to‑day store operations and respond to queries.
• Coach colleagues and model excellent service.
• Step in for the Manager in their absence and make balanced decisions.

Skills

Team leadership

Customer service

Communication

Tools

Store operations software

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

About the role

Availability Window

Days

From time

To time

Sun

22:00:00

07:00:00

Tue

21:30:00

07:15:00

Wed

22:00:00

07:00:00

Thu

22:00:00

07:00:00

Fri

22:00:00

07:00:00

Sat

22:00:00

07:00:00

You will be responsible for

Leading the team to deliver a great experience for customers in-store

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries

Building positive, inclusive relationships that help colleagues perform at their best

Confidently leading the store in the Manager’s absence

Making balanced, flexible decisions and adapting well to change

Coaching colleagues, giving feedback and role modelling great service

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day

You will need

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.

Build positive, long‑lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

Whats in it for you?

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes

Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .