Tesco Shift Leader - Days - Billingham Bypass Esso Express

Tesco; Billingham; On-site; GBP 20,333 - 22,000; Full time

Benefits offered by this job

Colleague Clubcard discounts

Flexible working from day one

Training and development opportunities

Job summary

A leading retail company is seeking a Shift Leader in Billingham. Responsibilities include managing shifts and coordinating a team to deliver exceptional customer service. The role offers flexible hours and development opportunities, making it ideal for those looking for a dynamic working environment. Candidates must be over 18 and able to lead in the absence of the Store Manager.

Qualifications

• Must be 18 or over to apply.
• Willingness to work across availability windows.
• Ability to lead and communicate effectively.

Responsibilities

• Coordinate team to ensure excellent store performance.
• Support and guide colleagues in store.
• Manage store opening and closing responsibilities.

Skills

Leadership

Communication

Team motivation

Job description

Overview

Tesco Shift Leader - Days - Billingham Bypass Esso Express

Location: Tesco Billingham, England, United Kingdom

Role type: Full-time

Salary: Shift Leader rate of pay starts from £14.76 per hour; increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.

Hours: New colleagues are offered a minimum of 16 guaranteed hours per week; options to work fewer hours (minimum 12) are available.

Responsibilities

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be present for customers, listening to their needs and ensuring they leave with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback
• Guide and support colleagues in-store, maintaining a safe place to work and shop
• Understand store performance and assist managers in actions that improve running of the store
• Lead from the front and set a positive example
• Coordinate the store team to deliver an easy, fuss-free shopping experience
• Open and close the store, manage duty cover, and ensure safety decisions are appropriate for everyone
• Be the go-to person for day-to-day queries in the absence of a manager
• Maintain cleanliness, tidiness, and presentation of the store
• Support managers in coordinating seasonal, community and charity events
• Contribute to a positive, inclusive team atmosphere and provide great customer service
• Keep the team informed and up-to-date on communications, changes, or updates
• Stay knowledgeable about store performance and seek ways to improve operations
• Follow health and safety routines and ensure colleagues do the same
• Recognise and celebrate colleagues providing great service

Qualifications & Requirements

• Must be 18 or over to apply
• Willingness to work across the availability windows provided by the role
• Ability to lead, motivate and communicate effectively with a team
• Comfort with taking the lead in the absence of the Store Manager

What’s in it for you

• Variety in a fast-paced retail environment
• Flexible hours and shift patterns to suit lifestyle
• Training and development opportunities with award-winning programs
• Inclusive workplace where everyone is welcome
• Your voice matters and ideas are welcomed
• Wellbeing support and access to resources
• Colleague benefits including discounts and pension options

Benefits

• Holiday starting at 20 days plus personal day rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working from day one
• Colleague Clubcard discounts and family sharing option
• Wellbeing resources, life cover of five times pay, and pension with up to 7.5% employer matching
• Uniform provided and inclusive networks for colleagues
• Additional information and access to more benefits

About Tesco

Our vision is to become every customer's favourite way to shop, with the core purpose of Serving our customers, communities and planet a little better every day. Tesco is committed to diversity, equity and inclusion, flexible working, and providing an accessible recruitment process.

Note: Tesco will recruit individuals who have passed the school leaver age. Some roles may have age restrictions or location-specific requirements.