Terminal Service Apprentice

DFDS; Immingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests (

Full employee assistance programme

Wellbeing and mental health support

Job summary

DFDS in the United Kingdom is seeking a Terminal Services Apprentice to support procurement, vehicle administration and terminal operations. You will coordinate purchasing processes, maintain records, and assist with financial administration while delivering high-quality customer service in a dynamic port environment.

You will work closely with internal stakeholders, suppliers, and contractors, developing essential admin skills, data accuracy, and process compliance.

Qualifications

• Organised and proactive administrator with strong communication.
• Able to manage records accurately and maintain confidentiality.
• Comfortable working in a fast-paced environment and supporting multiple business functions.

Responsibilities

• Raise and manage purchase requisitions and orders, liaise with suppliers to ensure timely delivery.
• Administer vehicle processes including records, quotes, orders, service, MOT and insurance tasks.
• Provide general terminal administration support (post, couriers, room bookings, office supplies, reception).
• Support maintenance by handling PO creation, contractor documentation, and supplier communications.
• Prepare reports and keep procurement spend and vehicle admin records up to date and compliant.

Skills

Organisational skills

Communication

Attention to detail

Team player

Tools

Microsoft Office

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Terminal Services Apprentice.

Be part of the movement - and play your part.

About The Role

This role provides essential administrative support across Procurement, Company Vehicle Administration, Terminal Services, and Maintenance activities, ensuring the efficient day-to-day operation of the terminal. Working closely with internal stakeholders, suppliers, contractors, and service providers, the post holder will coordinate purchasing processes, maintain accurate records, support financial administration, and help ensure compliance with company procedures while delivering a high standard of customer service.

You will be responsible for

• Raise and manage purchase requisitions and purchase orders, follow up outstanding deliveries, resolve invoice discrepancies, and liaise with suppliers to ensure the timely provision of goods and services.
• Administering company vehicle processes, including maintaining vehicle records, coordinating quotations and orders, arranging service, MOT and insurance requirements, and processing vehicle-related invoices and payroll updates.
• Providing general terminal administration support, including managing post and courier services, coordinating meeting room bookings, maintaining office supplies, and delivering switchboard and reception support as required.
• Supporting maintenance and workshop activities by raising purchase orders, administering contractor documentation, assisting with consignment stock records, and coordinating supplier communications.
• Prepare and maintain accurate reports, records, and databases relating to procurement spend, vehicle administration, invoices, and operational activities, ensuring data accuracy and compliance with company procedures.

About You

You are an organised and proactive administrator who enjoys working in a fast-paced environment and supporting a variety of business functions. With strong communication skills, you are confident building positive working relationships with colleagues, suppliers, and contractors, and are able to communicate clearly and professionally both verbally and in writing.

You take pride in maintaining accurate records and understand the importance of data integrity, attention to detail, and confidentiality. A dependable team player, you are willing to support colleagues wherever needed and enjoy contributing to a collaborative working environment. You are adaptable, eager to learn new skills and processes, and have a flexible, can-do approach to your work. Most importantly, you are someone who takes ownership of tasks, works with professionalism, and is committed to delivering high-quality administrative support.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We look forward to hearing from you.