Terminal Service Apprentice

DFDS UK & Ireland; Immingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Life assurance cover

Contributory pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Employee assistance programme

Retail discounts

Wellbeing support

Job summary

DFDS UK & Ireland invites applications for a Terminal Services Apprentice. You will support procurement processes, vehicle administration, and general terminal tasks to ensure smooth daily operations at the Immingham terminal.

The role involves coordinating purchasing, maintaining records, assisting with financial administration, and delivering high-quality administrative support across teams. A proactive, detail-oriented mindset and strong communication are essential.

Qualifications

• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Ability to handle data with accuracy and confidentiality.

Responsibilities

• Raise and manage purchase requisitions and orders, liaising with suppliers to ensure timely deliveries.
• Administer vehicle processes including records, quotations, orders, service, MOT and payroll updates.
• Provide terminal administration support: post, couriers, meeting room bookings, office supplies, switchboard and reception support.
• Support maintenance and workshop activities by raising orders and coordinating supplier communications.
• Prepare reports and maintain procurement, vehicle, invoice and operations records with high data accuracy.

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Terminal Services Apprentice.

Be part of the movement - and play your part.

About the role

This role provides essential administrative support across Procurement, Company Vehicle Administration, Terminal Services, and Maintenance activities, ensuring the efficient day-to-day operation of the terminal. Working closely with internal stakeholders, suppliers, contractors, and service providers, the post holder will coordinate purchasing processes, maintain accurate records, support financial administration, and help ensure compliance with company procedures while delivering a high standard of customer service.

You will be responsible for

• Raise and manage purchase requisitions and purchase orders, follow up outstanding deliveries, resolve invoice discrepancies, and liaise with suppliers to ensure the timely provision of goods and services.
• Administering company vehicle processes, including maintaining vehicle records, coordinating quotations and orders, arranging service, MOT and insurance requirements, and processing vehicle-related invoices and payroll updates.
• Providing general terminal administration support, including managing post and courier services, coordinating meeting room bookings, maintaining office supplies, and delivering switchboard and reception support as required.
• Supporting maintenance and workshop activities by raising purchase orders, administering contractor documentation, assisting with consignment stock records, and coordinating supplier communications.
• Prepare and maintain accurate reports, records, and databases relating to procurement spend, vehicle administration, invoices, and operational activities, ensuring data accuracy and compliance with company procedures.

About you

You are an organised and proactive administrator who enjoys working in a fast-paced environment and supporting a variety of business functions. With strong communication skills, you are confident building positive working relationships with colleagues, suppliers, and contractors, and are able to communicate clearly and professionally both verbally and in writing.

You take pride in maintaining accurate records and understand the importance of data integrity, attention to detail, and confidentiality. A dependable team player, you are willing to support colleagues wherever needed and enjoy contributing to a collaborative working environment. You are adaptable, eager to learn new skills and processes, and have a flexible, can-do approach to your work. Most importantly, you are someone who takes ownership of tasks, works with professionalism, and is committed to delivering high-quality administrative support.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We look forward to hearing from you.