Tenant Income & Support Advisor (Part-Time, Hybrid)

Leicester City Council; Leicester; Hybrid; GBP 24,000 - 26,000; Part time

Benefits offered by this job

Flexible working

Local Government Pension Scheme

Generous annual leave

Job summary

Leicester City Council is seeking an Assistant Income Management Officer to support tenants, maximise income, and help sustain tenancies. The role is part-time (30 hours per week) on a fixed-term basis for 12 months to cover maternity leave, with hybrid working from home and city offices.

You will manage a portfolio of tenants, provide practical advice, handle financial transactions, maintain records, and prepare reports and legal documents as needed.

Qualifications

• Experience delivering high-quality administrative and business support.
• Ability to handle financial information and transactions accurately.
• Strong customer service skills with clear communication.

Responsibilities

• Manage a portfolio of tenants, providing practical advice and support.
• Process payments and maintain accurate financial records for the service.
• Prepare and review reports and legal documentation as required.

Skills

Administrative experience

Financial understanding

Customer service

Tools

Microsoft Office

Database systems

Job description

Leicester City Council is seeking an Assistant Income Management Officer to support tenants, maximise income, and help sustain tenancies. The role is part-time (30 hours per week) on a fixed-term basis for 12 months to cover maternity leave, with hybrid working from home and city offices.

You will manage a portfolio of tenants, provide practical advice, handle financial transactions, maintain records, and prepare reports and legal documents as needed.