Tenancy Rights Enforcement Lead

Haringey Council; England; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid work options

Health & wellbeing support

LGPS pension

Leave entitlement (31 days + bank hols

Discount schemes across leisure and文化

Job summary

Haringey Council is seeking a skilled enforcement professional to lead and support statutory duties arising from the Renters' Rights Act 2025 within the Private Sector Housing team of Regulatory Service. The postholder will handle enhanced investigatory powers, tenancy enforcement, illegal eviction and harassment cases, and contribute to preparations for the PRS Database and Ombudsman reforms.

You will work closely with homelessness prevention teams and partner organisations to protect tenants

Qualifications

• Diploma/degree in a relevant subject such as MSc/BSc/Diploma in Environmental Health or equivalent qualification Enforcement-related qualification, including CIH Housing Qualification at Level 2 and upward, or be able to demonstrate equivalent knowledge, skills, and proven experience in housing management.
• A desire to acquire new skills and knowledge.
• Experience of managing a complex caseload and working on own initiative within defined parameters to achieve suitable outcomes.
• Good knowledge of the work practices, processes, and procedures (including legal and regulatory requirements and the risks of non-compliance) relevant to own area of work.
• Experience of collaborating with colleagues, external partners, other public sector agencies, and the voluntary sector to resolve cases.
• Ability to persuade and influence individuals to gain their co-operation and compliance, including using tact and professionalism to diffuse confrontational situations.
• Diploma/degree in a relevant subject including CIH Housing Qualification at Level 2 and upward, or be able to demonstrate equivalent knowledge, skills, and proven experience in housing management.
• Good working knowledge of the processes, procedures and policies relating to tenancy enforcement.
• Use effective interpersonal skills to develop solutions to complex or contentious problems where there are a range of options, and the information is unclear or conflicting.

Responsibilities

• Lead and support statutory duties arising from the Renters' Rights Act 2025, including enhanced investigatory powers and tenancy enforcement.
• Investigate, enforce, and address illegal eviction and harassment by landlords/agents.
• Prepare for the PRS Database and Ombudsman reforms and support related compliance work.
• Work closely with the Council’s homelessness prevention teams and collaborate with internal and external organisations.

Skills

Housing enforcement

Caseload management

Stakeholder collaboration

Env Health degree

CIH Housing Level 2+

Communication skills

Negotiation skills

Education

MSc/BSc/Diploma in Environmental Health

CIH Housing Qualification Level 2+

Job description

Haringey Council is seeking a skilled enforcement professional to lead and support statutory duties arising from the Renters' Rights Act 2025 within the Private Sector Housing team of Regulatory Service. The postholder will handle enhanced investigatory powers, tenancy enforcement, illegal eviction and harassment cases, and contribute to preparations for the PRS Database and Ombudsman reforms.

You will work closely with homelessness prevention teams and partner organisations to protect tenants