Tenancy Progression Coordinator – Property Rentals

Confidential; Reading; On-site; GBP 21,000 - 27,000; Full time

Job summary

Confidential in Reading is seeking a Tenancy Progression Administrator to support the tenancy process from application through to move-in. You will manage pre-tenancy checks, Right to Rent checks, inventories and check-ins while maintaining accurate tenancy records and communicating with tenants and internal teams.

This fast-paced role requires organised, proactive administrators with strong customer service, attention to detail and the ability to juggle multiple tasks within a busy tenancy

Qualifications

• Experience in administrative roles, preferably in residential lettings or property administration.
• Strong customer service skills and ability to manage multiple tasks to deadlines.
• Proactive, detail-oriented and able to work both independently and as part of a team.

Responsibilities

• Support Tenancy Progression team in progressing applications to move-in.
• Maintain tenancy files and ensure accurate records and timely actions.
• Coordinate pre-tenancy checks, Right to Rent checks, inventories and check-ins.
• Provide high-quality communication with tenants and internal teams.

Skills

Administration

Customer service

Organisational skills

Communication

Problem-solving

Attention to detail

Independent work

Tools

CRM systems

Microsoft Office

Job description

Confidential in Reading is seeking a Tenancy Progression Administrator to support the tenancy process from application through to move-in. You will manage pre-tenancy checks, Right to Rent checks, inventories and check-ins while maintaining accurate tenancy records and communicating with tenants and internal teams.

This fast-paced role requires organised, proactive administrators with strong customer service, attention to detail and the ability to juggle multiple tasks within a busy tenancy