Temporary Student Recruitment Assistant

Warrington & Vale Royal College; Warrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

Warrington & Vale Royal College is looking for temporary Student Recruitment Assistants to manage course enquiries and enroll learners. The role requires strong customer service skills, accuracy, and the ability to prioritize tasks. Flexibility to travel may be needed. The position offers a supportive environment focused on sustainability and personal development.

Benefits

Employee benefits package

Full programme of training and mentoring

Induction programme and buddy scheme

Focus on sustainability

Qualifications

• Prior knowledge of EBS is preferable.
• Flexibility to travel is desirable.

Responsibilities

• Dealing with course enquiries and enrolling learners.
• Working in the summer call centre on frontline.

Skills

Customer Service

Accuracy

Prioritization

Tools

EBS

Job description

Warrington & Vale Royal College is seeking to recruit up to two temporary Student Recruitment Assistants for the Learner Services department, to work on frontline and in our summer call centre. You will be responsible for dealing with course enquiries, enrolling learners, either face to face or over the telephone, and inputting into EBS, the college management information system. A highly responsive service is needed, so customer service skills are essential as well as accuracy and the ability to prioritise. Prior knowledge of EBS is preferable.

Please note, we may require cover at our Winsford campus so flexibility to travel would be desirable.

Anticipated start date of July 2025, ongoing until the end of September/October 2025.

Annual leave will not be available due to the nature of this role. Candidates with pre-booked holidays will unfortunately not be suitable for this position.

We offer an excellent salary and benefits package, which includes:

• Employee benefits package
• Full programme of training and mentoring
• Induction programme and buddy scheme
• Focus on sustainability

In November 2024, the college was officially commended as ‘Good with outstanding features’ by Ofsted. Our mission is ‘Realising potential, transforming lives’. Our environment is inclusive, friendly, and supportive, with high expectations for both staff and students. To thrive in our environment, you will need to be resilient, positive, able to work autonomously, have a strong work ethic, and put our learners at the heart of everything you do.

Sustainability is a key priority for Warrington & Vale Royal College, and we are committed to raising awareness and implementing sustainable practices in all aspects of college life. Sustainability principles are embedded across the college, with a dedicated sustainability action plan and committee led by senior leaders to ensure ongoing focus.

For further information, please refer to the attached job description. If you would like an informal conversation about this role, please contact us.

This post is subject to an enhanced DBS check.

Referees of shortlisted candidates will be requested prior to interview, with one reference from your current or most recent employer. In accordance with the Keeping Children Safe in Education Guidance, online searches will be conducted for all shortlisted candidates.

The College operates on two campuses: Warrington and Winsford.

This vacancy closes on 18th May 2025. Interviews will be held on Tuesday, 3rd June 2025.

We reserve the right to close this vacancy early if sufficient applications are received. Interested candidates are encouraged to apply promptly.