Temporary Student Attendance Administrator – Morning Shift

KCGroup; Birmingham; On-site; GBP 1,102,000 - 1,157,000; Part time

Job summary

KC Group is recruiting on behalf of a leading educational organisation for a Temporary Student Attendance Administrator.

Three confident and professional individuals are needed to support a student attendance project, contacting students and families regarding absences. The role is 4 weeks, 15 hours per week, on-site in Birmingham City Centre (B3), paying £13.50 per hour with immediate start.

Qualifications

• Excellent communication and telephone skills.
• Confident using IT systems.
• Customer service or administration experience preferred.
• Enhanced DBS Certificate or registered on the DBS Update Service is essential.

Responsibilities

• Make outbound calls regarding student absences.
• Record outcomes accurately on internal systems.
• Maintain a professional and empathetic manner.
• Escalate concerns where necessary.
• Provide administrative support to the attendance team.

Skills

Communication skills

Telephone skills

IT systems

Customer service

Tools

DBS Update Service

Job description

KC Group is recruiting on behalf of a leading educational organisation for a Temporary Student Attendance Administrator.

Three confident and professional individuals are needed to support a student attendance project, contacting students and families regarding absences. The role is 4 weeks, 15 hours per week, on-site in Birmingham City Centre (B3), paying £13.50 per hour with immediate start.