Temporary Staffing Service Team Leader

University Hospitals Coventry and Warwickshire; Coventry; Sur place; GBP 26 000 - 34 000; Plein temps

Résumé du poste

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Band 5 Team Leader to support the Temporary Staffing Services (TSS) with developing and implementing new processes, ensuring governance, SOP compliance, and ongoing service improvement. You will work with the Team Leader, Temporary Staffing Services Manager and Deputy Manager to deliver efficient staffing across the organisation.

You will line-manage TSS Booking Assistants and Officers, supervise performance, and contribute to

Qualifications

• Experience leading a team in a health/public sector setting.
• Knowledge of SOPs and national requirements.
• Ability to drive performance improvement and staff development.

Responsabilités

• Provide effective line management to team members, including appraisals and development planning.
• Oversee sickness absence and implement appropriate interventions.
• Coordinate annual leave to ensure adequate service coverage.
• Oversee the day-to-day operation of the temporary staffing service.
• Review workloads to maintain efficiency and high-quality delivery.

Connaissances

Line management

Performance management

Governance

Audit

Team leadership

Sickness management

Description du poste

An excellent opportunity has arisen to join the Temporary Staffing Services (TSS) Team at UHCW NHS Trust as a Band 5 Team Leader on a permanent basis. We are looking for an organised and motivated individual to support the development and implementation of new processes and procedures within the service. You will play a key role in maintaining effective audit and governance systems, ensuring compliance with standard operating procedures, national requirements and best practice, while contributing to ongoing service improvement. Working closely with the other Team Leader, Temporary Staffing Services Manager and Deputy Manager, you will support the day-to-day operational delivery of the service. This will involve liaising with Trust-wide colleagues, professional leads and external agencies to ensure efficient and responsive staffing support across the organisation. Together with the other Team Leader, you will share line management responsibility for the TSS Booking Assistants and Officers, providing day-to-day supervision, support and performance management to ensure high standards of service delivery and staff development. This is a fantastic opportunity for someone looking to develop their leadership, management and operational skills within a fast-paced NHS environment, while making a meaningful contribution to workforce delivery and patient care.,

• Provide effective line management to team members, including undertaking appraisals, supporting development planning, and managing performance.
• Oversee sickness absence in line with Trust policy, including monitoring, review meetings, and appropriate interventions.
• Coordinate annual leave to ensure adequate service coverage.

Operational Service Delivery

• Manage the day-to-day running of the team to ensure delivery of a high-quality, end-to-end temporary staffing service.
• Regularly review workloads, priorities, and task allocation to maintain service efficiency and responsiveness.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation - Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.