NHS Temporary Staffing Team Leader — Lead Service Delivery

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Band 5 Team Leader to support the Temporary Staffing Services (TSS) with developing and implementing new processes, ensuring governance, SOP compliance, and ongoing service improvement. You will work with the Team Leader, Temporary Staffing Services Manager and Deputy Manager to deliver efficient staffing across the organisation.

You will line-manage TSS Booking Assistants and Officers, supervise performance, and contribute to

Qualifications

• Experience leading a team in a health/public sector setting.
• Knowledge of SOPs and national requirements.
• Ability to drive performance improvement and staff development.

Responsibilities

• Provide effective line management to team members, including appraisals and development planning.
• Oversee sickness absence and implement appropriate interventions.
• Coordinate annual leave to ensure adequate service coverage.
• Oversee the day-to-day operation of the temporary staffing service.
• Review workloads to maintain efficiency and high-quality delivery.

Skills

Line management

Performance management

Governance

Audit

Team leadership

Sickness management

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Band 5 Team Leader to support the Temporary Staffing Services (TSS) with developing and implementing new processes, ensuring governance, SOP compliance, and ongoing service improvement. You will work with the Team Leader, Temporary Staffing Services Manager and Deputy Manager to deliver efficient staffing across the organisation.

You will line-manage TSS Booking Assistants and Officers, supervise performance, and contribute to