Temporary Staffing Administrator

Kingston Hospital; Kingston upon Thames; On-site; GBP 19,000 - 27,000; Part time

Job summary

Kingston Hospital is seeking an experienced Temporary Staffing Administrator to join the Staff Bank team at Kingston Hospital, Kingston upon Thames. The role focuses on coordinating bookings, maintaining records in ESR/e-rostering, and handling enquiries with a proactive, detail-oriented approach.

Ideal candidates will have strong Excel/Outlook skills, the ability to learn new systems quickly and work effectively in a busy environment.

Qualifications

• Excellent administrative and IT skills.
• Proficiency with Excel and Outlook.
• Strong organisational and communication abilities.

Responsibilities

• Coordinate temporary staffing requests and bookings.
• Maintain accurate staff records and update electronic systems (ESR, e-rostering).
• Monitor emails and staffing enquiries; respond promptly.
• Support compliance, training and onboarding administration.
• Produce spreadsheets, trackers and reports; improve processes.

Skills

Excel

Outlook

IT skills

Organisational skills

Communication

Tools

ESR

e-rostering

Job description

Main area Staff Bank Grade Band 3 Contract Bank: 3 months Hours 37.5 hours per week (Monday - Friday 10am to 6pm) Job ref 396-BANK-A&C-8395484

Site Kingston Hospital Town Kingston upon Thames Salary £16.49 inclusive of HCAS & WTD Salary period Hourly Closing 18/11/2026 23:59

Job overview

Are you an experienced administrator with excellent IT skills who thrives in a busy, fast-paced environment?

We are looking for a confident, organised and proactive Temporary Staffing Administrator to join our Staff Bank team at Kingston and Richmond NHS Foundation Trust. This role is a bank role situated in the bank office at Kingston Hospital.

We need someone who can:

Hit the ground running and quickly get to grips with new systems.

Work independently, using initiative and good judgement.

Manage competing priorities without compromising accuracy.

Remain calm, organised and focused under pressure.

Bring a positive, flexible and can-do attitude.

If you back yourself to take on a new challenge and learn quickly, we'd love to hear from you!

Main duties of the job

As a Temporary Staffing Administrator, you will support the day-to-day operations of our Staff Bank service, ensuring staffing requests and administrative processes are managed efficiently.

Your key duties will include:

Coordinating temporary staffing requests and bank bookings.

Responding to enquiries from bank workers and hiring managers.

Maintaining accurate records across workforce and rostering systems.

Managing shared inboxes and ensuring timely responses.

Supporting compliance, training and general bank administration.

Working closely with colleagues to resolve queries and improve processes.

What we’re looking for:

Excellent administrative and IT skills, particularly Excel and Outlook.

Confidence navigating multiple systems and learning new software quickly.

Strong organisational skills and attention to detail.

Ability to prioritise workloads and meet deadlines.

Excellent communication and problem-solving skills.

A proactive approach with minimal supervision required.

Working for our organisation

You'll be joining a small, close-knit and supportive Staff Bank team, where teamwork and flexibility are key to our success.

What you can expect:

A friendly and collaborative working environment.

A varied role where no two days are quite the same.

Opportunities to develop your skills and take ownership of your work.

A team that values initiative, reliability and a willingness to help.

The opportunity to make a real difference to staffing services across the Trust.

Detailed job description and main responsibilities

The successful candidate will be expected to:

Process and coordinate temporary staffing requests and bookings.

Maintain accurate staff records and update electronic systems, including ESR and e-rostering.

Monitor and respond to emails, telephone calls and staffing enquiries.

Support bank worker compliance, mandatory training and onboarding administration.

Assist with resolving booking, timesheet and payroll queries.

Produce and maintain spreadsheets, trackers and reports.

Prioritise urgent requests whilst maintaining attention to detail.

Liaise effectively with bank workers, managers and internal departments.

Identify administrative issues and take initiative to resolve them.

Support the wider team with additional duties as required.

We are looking for someone who is confident in their abilities, technically capable and ready to make an immediate contribution to the team.

Person specification

Criteria to be assessed

• CV assessment