Temporary Scheme Manager - Part-Time, Resident Services

Niyaa People Ltd; Gloucester; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Full training and support

Immediate start available

Flexibility in hours

Job summary

Niyaa People Ltd on behalf of a well-established housing organisation seeks a Temporary Scheme Manager to support a residential scheme in Dursley, Gloucestershire. The role focuses on resident support and day-to-day scheme management with training provided.

Your responsibilities include compliance checks, handling resident enquiries, reporting repairs, and liaising with solicitors, ensuring accurate records and smooth administration. DBS check is required.

Qualifications

• Experience in a customer-facing or housing-related role.
• Confident communicating with residents face-to-face and over the telephone.
• Computer literate with databases/IT systems.
• Ideally experience using Microsoft Excel.
• Organised, reliable and able to work independently.
• DBS check is required.
• No driving licence needed as role is site-based.

Responsibilities

• Carry out regular compliance and safety checks.
• Respond to resident enquiries and provide excellent customer service.
• Report and follow up repairs.
• Support sales activity and arrange sales-related appointments.
• Liaise with solicitors and external parties when required.
• Maintain accurate records and update databases.
• Support the wider team with housing administration.
• Ensure the scheme remains well managed and compliant.

Skills

Customer service

Housing knowledge

Resident support

Administration

Microsoft Excel

Independence

Tools

Microsoft Excel

Job description

Niyaa People Ltd on behalf of a well-established housing organisation seeks a Temporary Scheme Manager to support a residential scheme in Dursley, Gloucestershire. The role focuses on resident support and day-to-day scheme management with training provided.

Your responsibilities include compliance checks, handling resident enquiries, reporting repairs, and liaising with solicitors, ensuring accurate records and smooth administration. DBS check is required.