Temporary Receptionist *FTC* - Norwich

Norse Group LTD; Norwich; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Sickness pay

NEST pension

Training opportunities

Job summary

Norse Group Ltd in Norwich, at head office on Fifers Lane, is seeking a professional Receptionist for a fixed-term contract of six months. You will be the first point of contact, presenting a smart, corporate image and delivering excellent customer service to clients, visitors, contractors and colleagues.

The role is 40 hours per week, Monday to Friday, 8:30am–5pm, with a salary of £26,438.07 per annum. The successful candidate will have reception or administrative experience and strong

Qualifications

• Previous reception or administrative experience preferred.
• Professional and courteous communication with clients and visitors.
• Strong telephone manner and the ability to handle enquiries.
• Proficient in Microsoft Office.

Responsibilities

• Provide a professional and welcoming first point of contact for all visitors and clients.
• Answer and direct incoming calls efficiently, taking accurate messages and ensuring enquiries are dealt with promptly.
• Maintaining a tidy and professional reception area.
• Liaise with clients, contractors, and internal departments to ensure information is communicated effectively and appointments are coordinated efficiently.
• Handle incoming and outgoing post, emails, and deliveries in a timely manner.

Skills

Reception experience

Interpersonal skills

Telephone manner

Tools

Microsoft Office

Job description

Temporary Receptionist required at Norse Group Head Office

Norwich, Norfolk – NR6 6EQ

£26,438.07 per annum

Fixed Term Contract - 6-month duration

40 hours per week

Monday to Friday, 8:30am-5pm

We are looking to recruit a professional and highly organised Receptionist to be the first point of contact for our business at our head office based on Fifers Lane in Norwich. The successful candidate will present a smart, corporate, and professional image at all times, delivering an excellent standard of customer service to clients, visitors, contractors, and colleagues.

Please note this role is being offered on a fixed term contract basis working 40 hours per week.

Role Responsibilities

• Provide a professional and welcoming first point of contact for all visitors and clients.
• Answer and direct incoming calls efficiently, taking accurate messages and ensuring enquiries are dealt with promptly.
• Maintaining a tidy and professional reception area.
• Liaise with clients, contractors, and internal departments to ensure information is communicated effectively and appointments are coordinated efficiently.
• Handle incoming and outgoing post, emails, and deliveries in a timely manner.

Our Successful Candidate

• Previous reception, customer service, or administrative experience preferred.
• Excellent interpersonal and communication skills, with a professional, courteous, and confident manner.
• Strong telephone manner with the ability to handle enquiries calmly and efficiently.
• Proficient in Microsoft Office with strong computer literacy.
• Able to work independently as well as collaboratively.

Our Offer

• Salary of £26,438.07 per annum.
• 20 days annual leave + bank holidays.
• Statutory sickness pay.
• Statutory NEST pension scheme.
• Training and development opportunities.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment, and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you apply, please assume that your application has not been successful and will not be progressed to the next stage.