Employee Relations Consultant

Norse Group LTD; Norwich; On-site; GBP 40,000 - 43,000; Part time

Benefits offered by this job

33 Days annual leave including bankhol

Occupational sick pay

Pension provision

On-site free parking

Job summary

Norse Group LTD is seeking an Employee Relations Consultant on a 9-month fixed-term contract, 24 hours per week, based at our Norwich head office. You will own employee relations caseload, support managers, and help deliver fair, timely outcomes.

The role offers diverse exposure across services, with flexible patterns and a steady commitment to compliant practices, supporting business priorities while fostering strong working relationships.

Qualifications

• Strong knowledge of employment law and procedure; experience managing complex cases.
• Autonomous, able to prioritise a varied caseload and meet service levels.
• Excellent communication, coaching and relationship-building across all levels.
• Collaborative approach; able to contribute to wider team priorities.
• CIPD Level 5 qualification.
• Good understanding of HR functions and systems; driving licence required.

Responsibilities

• Lead a broad range of complex employee relations cases (absence, capability, grievance, disciplinary).
• Coach and guide managers and stakeholders to achieve effective outcomes.
• Balance pace, quality and judgement while delivering against service levels.
• Keep HR policies current, practical and aligned with legislation and best practice.
• Contribute ideas and share knowledge in a fast-moving environment.

Skills

Employment law

Case management

Coaching

Stakeholder management

HR policies

Driving licence

Education

CIPD Level 5

Tools

HR systems

Job description

Employee Relations Consultant – 9-Month Fixed-Term Contract

24 Hours per week

Salary between £40k - £43k

Norse Group is offering an excellent opportunity to join our supportive HR team and work across a varied, diverse business. Based at our Head Office in Norwich, you will take ownership of employee relations casework, support managers and make a visible impact within the team.

This is a part-time, nine-month fixed-term contract working 24 hours per week. It could be an ideal opportunity if you are seeking an interim role, looking to broaden your employee relations experience or ready to bring your expertise to a new environment.

Alternative working patterns and hours may be considered for the right candidate.

The Role

As an Employee Relations Consultant, you will join a knowledgeable and collaborative team providing practical, person-centred advice across the Group. You will manage your own varied caseload, support managers through complex issues and help deliver fair, timely and commercially sound outcomes.

With services spanning facilities management, property and specialist care, no two days at Norse Group are the same. This breadth will give you exposure to different working environments, stakeholders and employee relations challenges while continuing to build your expertise. You will:

• Lead a broad range of complex employee relations cases, including absence, capability, grievance and disciplinary matters.
• Coach and guide managers and stakeholders to achieve effective outcomes.
• Balance pace, quality and sound judgement whilst delivering against agreed service levels.
• Help keep HR policies and practices current, practical and aligned with legislation and best practice.
• Contribute ideas, share knowledge and adapt confidently in a fast-moving environment.

What you will bring

• Strong, practical knowledge of employment law, procedure and best practice, with experience of managing complex cases.
• The confidence to work autonomously, prioritise a varied caseload and meet key service levels.
• Excellent communication, coaching and relationship-building skills across all levels of the business.
• A collaborative approach and the ability to contribute to wider team and business priorities.
• CIPD Level 5 qualification.
• A good understanding of HR functions and systems.
• A full UK driving licence, as occasional travel will be required.

What we offer

• Between £40k - £43k.
• 33 Days annual leave including bank holidays. (Pro-rata)
• Occupational sick pay.
• Pension provision.
• On-site free parking.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.