Temporary Receptionist

i2i Recruitment Limited; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Supportive team

Busy professional setting

Contribute to school operations

Administrative and customer service技能

Flexible term-time hours

Job summary

i2i Recruitment Limited is seeking a friendly, professional receptionist/administrator for a busy educational setting in Cheltenham. You will greet visitors, manage calls, support pupil registration and help keep the reception and meeting rooms well presented.

The role offers term-time and holiday flexibility, opportunities to develop admin and customer service skills, and a supportive team environment. A safeguarding‑minded approach and neat appearance are valued.

Qualifications

• Previous reception or administrative experience
• Excellent telephone manner and customer service skills
• Strong attention to detail and proofreading abilities
• Proficient IT skills, particularly Word, Excel, PowerPoint
• Effective communication skills, both verbal and written
• Ability to work collaboratively in a team
• Understanding of safeguarding procedures and commitment to training
• Smart and professional appearance

Responsibilities

• Providing a friendly, professional reception service to pupils, families, visitors, and staff
• Greeting visitors and preparing visitor badges and signage
• Answering and managing phone calls and messages
• Supporting pupil registration and logging absences
• Managing pupil fob replacements and stationery orders
• Maintaining the presentation of the reception area and meeting rooms
• Processing room bookings and preparing reprographic materials
• Supporting the weekly newsletter, Prep Connected
• Receiving and distributing deliveries and mail
• Updating school systems and maintaining telephone and email lists
• Providing general administrative support as delegated by the Admin Team Leader

Skills

Reception experience

Telephone etiquette

Attention to detail

MS Office

Communication skills

Team player

Safeguarding knowledge

Professional appearance

Tools

MS Office

Job description

WHAT'S IN IT FOR YOU?

• Supportive team environment
• Opportunity to work in a busy, professional setting
• Contribute to the smooth operation of a respected educational institution
• Enhance your administrative and customer service skills
• Flexible working arrangements during term-time and holidays

MUST HAVE'S

• Previous reception or administrative experience
• Excellent telephone manner and customer service skills
• Strong attention to detail and proofreading abilities
• Proficient IT skills, particularly Word, Excel, PowerPoint
• Effective communication skills, both verbal and written
• Ability to work collaboratively in a team
• Understanding of safeguarding procedures and commitment to training
• Smart and professional appearance

NICE TO HAVE'S

• Experience working in a school or educational environment
• Knowledge of school administrative systems
• Ability to prioritise and handle multiple demands
• Flexibility to assist during staff absence or additional hours

SO, WHAT WILL YOU BE DOING?

• Providing a friendly, professional reception service to pupils, families, visitors, and staff
• Greeting visitors and preparing visitor badges and signage
• Answering and managing phone calls and messages
• Supporting pupil registration and logging absences
• Managing pupil fob replacements and stationery orders
• Maintaining the presentation of the reception area and meeting rooms
• Processing room bookings and preparing reprographic materials
• Supporting the weekly newsletter, Prep Connected
• Receiving and distributing deliveries and mail
• Updating school systems and maintaining telephone and email lists
• Providing general administrative support as delegated by the Admin Team Leader

HELPFUL EXTRAS

• Participation in training and professional development
• Working collaboratively with colleagues to ensure continuous coverage
• Flexibility to cover additional hours or support during busy periods
• Commitment to maintaining high professional standards

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful