Office Administrator

i2i Recruitment Limited; Cheltenham; On-site; GBP 15,000 - 18,000; Full time

Job summary

i2i Recruitment Limited in Cheltenham, United Kingdom, is seeking a proactive Reception/Facilities Coordinator for a fixed-term contract (~3 months). The role is full-time and on-site, focused on creating a welcoming reception, handling enquiries, and supporting day-to-day facilities services.

You will manage access cards, sign-in records, and general office admin while coordinating post, printing, and site processes to ensure a safe, efficient workplace.

Qualifications

• Proven admin or office coordination experience.
• Confident front-of-house approach with a professional manner.
• Strong organisation skills and attention to detail.
• Comfortable handling enquiries and managing competing priorities.
• Reliable, approachable, and able to work independently when needed.

Responsibilities

• Deliver a welcoming reception and front-of-house service.
• Handle day-to-day enquiries and support call management processes.
• Support access cards, visitor/contractor badges, and sign-in records.
• Coordinate office services such as post, printing, and general facilities admin.
• Maintain key facilities information and support safe, efficient workplaces.

Skills

Admin experience

Front-of-house

Organization

Handling enquiries

Independent work

Tools

Call management system

Job description

WHAT'S IN IT FOR YOU?

• Fixed-term contract (approx. 3 months).
• Full-time hours with standard office hours.
• On-site working environment.
• Varied office services and front-of-house responsibilities.
• Supportive team environment with day-to-day facilities support.

MUST HAVE'S

• Proven admin or office coordination experience.
• Confident front-of-house approach with a professional manner.
• Strong organisation skills and attention to detail.
• Comfortable handling enquiries and managing competing priorities.
• Reliable, approachable, and able to work independently when needed.

NICE TO HAVE'S

• Reception, switchboard, or call management system experience.
• Facilities or office services exposure (e.g., post, printing, access cards).
• Experience supporting visitors, contractors, and site processes.
• Comfortable maintaining records and basic data administration.

SO, WHAT WILL YOU BE DOING?

• Delivering a welcoming reception and front-of-house service.
• Handling day-to-day enquiries and supporting call management processes.
• Supporting access cards, visitor/contractor badges, and sign-in records.
• Coordinating office services such as post, printing, and general facilities admin.
• Maintaining key facilities information and supporting safe, efficient workplaces.

HELPFUL EXTRAS

• Ability to travel between local sites when required.
• Confident communicator with colleagues, visitors, and contractors.
• Positive, can-do attitude and willingness to support where needed.
• Good IT skills across typical office systems.

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful