Temporary Receptionist

North Down & Ards Women's Aid; Bangor; Hybrid; GBP 4,000 - 5,200; Full time

Benefits offered by this job

25 days annual leave (pro rata)

Job summary

North Down & Ards Women’s Aid in Bangor seeks an administrative assistant to provide front-of-house reception support and professional, confidential administrative duties. You will greet visitors, answer calls from women in distress, and support the CEO and project teams with data input and meeting coordination.

Hours are Monday, Thursday and Friday 12-5, with 25 days annual leave plus public holidays pro rata and pension contributions.

Qualifications

• Experience of administrative and IT skills.
• Good level of proficiency in MS Office and Microsoft package. Experience of case management systems an advantage.

Responsibilities

• Provide efficient front of house reception service, including greeting visitors and answering general queries.
• Maintain confidentiality and uphold the ethos of North Down and Ards Women’s Aid.
• Provide administrative support to CEO, SMT, Refuge and Children’s Service projects, including data inputting and minute taking.
• Coordinate meetings, venues and catering as required.
• Ensure records of staff and visitors for emergency evacuation purposes.
• Raise community awareness of needs of women and children experiencing abuse.

Skills

Admin & IT skills

MS Office

Education

Maths & English GCSE (or equivalent)

Tools

Microsoft Office

Job description

Hours/days: Monday, Thursday & Friday 12-5pm (15hrs) Salary: Approx. £4263.60 (£12.92per hour) Annual Leave: 25 days annual leave plus public holidays pro rata Pension: 4% employee contribution and 8% employer contribution Location: Bangor & Refuge Contract: Temporary Contract - finishes 31st March 2026 Closing Date: Friday, 30 October 2026@12pm Downloads Job Description Application Pack

To provide an efficient and effective administrative support. Provision of a professional meet and greet / reception service, including answering phone calls from women in distress and providing initial support for in-person callers to the Centre.

Main Responsibilities

• To provide an efficient front of house reception service, to include greeting visitors, fielding telephone calls and responding to general queries.
• Respect the confidentiality of all information received within your job position and uphold the ethos and core values of North Down and Ards Women’s Aid.
• Provision of regular support/covering staffing requirements in Refuge as required – there are occasions when this post holder will have to attend to the refuge to give support.
• Ensuring up to date and accurate records are kept in accordance with data protection.
• Provide administrative support to the CEO, SMT, Floating Support, Refuge and Children’s Service projects to include data inputting, minute taking, photocopying etc.
• To assist the projects by organising meeting dates and help coordinate venue including booking venues, training rooms, and arranging catering as required.
• Maintain general upkeep of locations – general housekeeping tasks with a particular regard to cleanliness, tidiness, and safety.
• Ensure effective records of both staff and visitors entering and leaving the building are maintained and able to be used for emergency evacuation purposes if necessary.
• Raise awareness within the local community of the needs of women and children experiencing domestic and sexual abuse and the work of North Down and Ards Women’s Aid.
• To promote the best interests of women, children and young people at all times.To undertake any other appropriate duties that contributes to the achievement and function of this post.
• To always display professionalism and uphold the values and ethos of North Down & Ards Women’s Aid, ensuring your actions do not negatively impact on these.

Applicants should have

• Maths & English GCSE (or equivalent) standard of education.
• Experience of administrative and IT skills.
• Good level of proficiency in MS Office and Microsoft package.Experience of case management systems an advantage.

Due to the level of contact with vulnerable women and children, the lawful recruitment of females for this post falls within the exemption stated in Article 10 (2e) of the Sex Discrimination (N.I.) Order 1976.North Down & Ards Women’s Aid is an Equal Opportunities Employer.