Temporary Housing Placement Officer – Client-Focused

SOLOS Consultants Ltd; Eastbourne; On-site; GBP 23,000 - 30,000; Full time

Job summary

SOLOS Consultants Ltd in Eastbourne area is seeking a motivated Placement Officer to join the Housing Needs - Temporary Accommodation team in Hove. The role focuses on placing homeless households into suitable temporary accommodation, managing tenancy and licence agreements, and ensuring services comply with statutory housing duties.

You will coordinate with internal teams, providers and external agencies, monitor occupancy, handle antisocial behaviour, maintain records, and assist with

Qualifications

• Experience in housing, homelessness or tenancy management.
• Customer-focused approach.
• Strong communication and negotiation skills.
• Ability to prioritise and work under pressure.
• Good IT skills and data recording.

Responsibilities

• Allocate suitable temporary accommodation to homeless households, considering individual circumstances and available housing stock.
• Prepare tenancy and licence agreements and support housing benefit applications.
• Manage ongoing tenancy and licence issues, including abandonment, antisocial behaviour, complaints and breaches of conditions.
• Identify safeguarding concerns and ensure appropriate referrals are made for vulnerable adults and children.
• Liaise with accommodation providers, contractors and residents to resolve maintenance and property management issues.
• Undertake property inspections and monitor accommodation standards and contractual compliance.
• Maintain accurate housing records, case notes and occupancy information.
• Support legal processes, including preparing notices, gathering evidence and assisting with possession proceedings.
• Work collaboratively with internal teams and external organisations to deliver an effective housing service.

Skills

Housing knowledge

Tenant management

Customer service

Communication

Negotiation

Tools

Databases

Job description

SOLOS Consultants Ltd in Eastbourne area is seeking a motivated Placement Officer to join the Housing Needs - Temporary Accommodation team in Hove. The role focuses on placing homeless households into suitable temporary accommodation, managing tenancy and licence agreements, and ensuring services comply with statutory housing duties.

You will coordinate with internal teams, providers and external agencies, monitor occupancy, handle antisocial behaviour, maintain records, and assist with