Temporary Food & Beverage Supervisor

Hand Picked Hotels Ltd; Birmingham; On-site; GBP 32,000; Full time

Job summary

Join a forward-thinking company as a Food & Beverage Supervisor at a stunning hotel. This role is perfect for someone passionate about delivering exceptional guest experiences and maintaining high service standards. You'll be part of a dedicated team that values individuality and care, ensuring every guest enjoys a magical stay. With a competitive salary and numerous benefits, including career progression opportunities and discounts, you can grow your career in a supportive environment that celebrates diversity and inclusion.

Benefits

Competitive salary package

Company pension scheme

Life assurance scheme

Employee Assistance Program

28 days holiday per year

Discount on staff stays

Training programs and apprenticeships

Online retail discount platform

Qualifications

• Experience in food and beverage service within a quality-driven environment.
• Ability to deliver high-quality, personalized guest experiences.

Responsibilities

• Prepare food and beverage service areas to high standards.
• Maintain knowledge of food menu items and wine list.
• Contribute ideas to achieve departmental goals.

Skills

Food and Beverage Knowledge

Customer Service

Wine Knowledge

Emotional Intelligence

Education

Experience in Hospitality

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Temporary Food & Beverage Supervisor at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels.

Please note this role will cover a period of Maternity, with the expected end date of the assignment being February 2026.

Fawsley Hall Hotel is located within Northamptonshire and offers our guest a luxurious stay, the hotel boasts 4 AA Red Stars and a 2 AA Rosette restaurant. For rest and relaxation Fawsley Hall is host to one of the Midland’s best destination spas and state-of-the-art wellness and health club facilities. Its formal gardens and parkland were sculpted by the renowned architect Capability Brown in the 1760s.

About the Role

• The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working.
• Take personal ownership, operating within role parameters.
• As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability.
• Understand the principles of food and wine matching, different grape varieties and predominant flavours.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

• To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
• You will be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Company Benefits

Our Benefits include:

• A competitive salary package of £31,200 per year, plus a share of service charge.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.