Temporary Clinic Administrator

Office Angels; West End; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Temporary role

Job summary

Office Angels UK is seeking a proactive Medical Receptionist for a private mental health clinic on Harley Street, London. This temporary, full-time role involves welcoming patients, managing the front desk, scheduling appointments, and coordinating patient visits with clinicians.

You will handle payments, draft correspondence, maintain confidential records, and support clinic operations to ensure a smooth patient experience.

Qualifications

• Previous experience in medical administration, ideally in private healthcare.
• Warm, professional communication with patients and clinicians.
• Strong organisational skills and ability to stay calm under pressure.
• Familiarity with medical terminology and procedures.
• Proficiency in digital healthcare systems.

Responsibilities

• Front of House & Patient Support
• Be the first point of contact for patients, addressing inquiries with warmth and professionalism.
• Ensure a smooth patient flow and contribute to a consistently positive experience.
• Administration and Coordination
• Manage clinical diaries, schedule appointments, and coordinate patient visits with precision.
• Assisting with payments
• Draft and send correspondence, reports, and letters to a high professional standard.
• Maintain accurate and confidential patient records
• Work closely with clinicians and administrative colleagues to support patient care.
• Implement streamlined processes to enhance clinic operations.

Skills

Medical administration

Patient communication

Organisation

Calm under pressure

Digital healthcare systems

Tools

Practice management software

Job description

Location: Harley Street - Private Mental Health clinic

Contract Type: Temporary

Working Pattern: Full Time

Salary: £14.40 per hour

Hours are: 07.45 - 15.45 & 12.00 - 20.00 on a rota basis and you will need to work 1 Saturday per month - 10.00 - 17.00

Start date: ASAP on an ongoing basis

Are you passionate about healthcare and looking for an opportunity to make a real difference? I am seeking a proactive and highly organised Medical Receptionist to join our vibrant team at a private healthcare clinic in the heart of London. If you thrive in a fast-paced environment and are dedicated to providing exceptional patient experiences, we want to hear from you!

About Us:

Our client is a high-profile private mental healthcare clinic built on a legacy of excellence.

Position Overview:

As the welcoming face of the clinic, you will play a vital role in supporting their medical professionals and enhancing patient experiences.

Your responsibilities will include:

• Front of House & Patient Support
• Be the first point of contact for patients, addressing inquiries with warmth and professionalism.
• Ensure a smooth patient flow and contribute to a consistently positive experience.
• Administration and Coordination
• Manage clinical diaries, schedule appointments, and coordinate patient visits with precision.
• Assisting with payments
• draught and send correspondence, reports, and letters to a high professional standard.
• Maintain accurate and confidential patient records
• Work closely with clinicians and administrative colleagues to support patient care.
• Implement streamlined processes to enhance clinic operations.

Qualifications:

• Previous experience in a medical administrative role, ideally in a private healthcare setting.
• A warm, professional communication style to interact effectively with patients and clinicians.
• Strong organisational skills and the ability to remain calm under pressure.
• Familiarity with medical terminology and procedures.
• Proficiency in digital healthcare systems

Why Join Us?

• Be part of a pioneering clinic that values ethical healthcare delivery.
• Opportunities for professional growth within a supportive and dynamic team.
• Competitive salary package, along with holiday pay.
• Work in a beautiful setting located near the vibrant Marylebone High Street

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.