Private Mental Health Clinic Administrator

Office Angels; West End; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Temporary role

Job summary

Office Angels UK is seeking a proactive Medical Receptionist for a private mental health clinic on Harley Street, London. This temporary, full-time role involves welcoming patients, managing the front desk, scheduling appointments, and coordinating patient visits with clinicians.

You will handle payments, draft correspondence, maintain confidential records, and support clinic operations to ensure a smooth patient experience.

Qualifications

• Previous experience in medical administration, ideally in private healthcare.
• Warm, professional communication with patients and clinicians.
• Strong organisational skills and ability to stay calm under pressure.
• Familiarity with medical terminology and procedures.
• Proficiency in digital healthcare systems.

Responsibilities

• Front of House & Patient Support
• Be the first point of contact for patients, addressing inquiries with warmth and professionalism.
• Ensure a smooth patient flow and contribute to a consistently positive experience.
• Administration and Coordination
• Manage clinical diaries, schedule appointments, and coordinate patient visits with precision.
• Assisting with payments
• Draft and send correspondence, reports, and letters to a high professional standard.
• Maintain accurate and confidential patient records
• Work closely with clinicians and administrative colleagues to support patient care.
• Implement streamlined processes to enhance clinic operations.

Skills

Medical administration

Patient communication

Organisation

Calm under pressure

Digital healthcare systems

Tools

Practice management software

Job description

Office Angels UK is seeking a proactive Medical Receptionist for a private mental health clinic on Harley Street, London. This temporary, full-time role involves welcoming patients, managing the front desk, scheduling appointments, and coordinating patient visits with clinicians.

You will handle payments, draft correspondence, maintain confidential records, and support clinic operations to ensure a smooth patient experience.