Temporary Building Manager

Property Management Recruitment Ltd; Liverpool City Region; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Property Management Recruitment Ltd in Liverpool is seeking a professional Building Manager for an ongoing temporary role at a residential development. The position is based in Liverpool, 8am-4pm.

You will deliver outstanding resident services, greet guests, manage security checks and building logs, and coordinate with managers to maintain safety and presentation. Applicants should have experience in residential or 5-star hotels, excellent English communication, reliability, and a proactive

Qualifications

• Experience in Residential or 5* Hotels.
• Reliable and great timekeeping.
• Immaculate presentation and dress.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.

Responsabilités

• Deliver excellent customer service to all residents.
• Greet all residents professionally and courteously.
• Proactively anticipate resident's needs.
• Aid and engage with all guests/residents and colleagues within the development.
• Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
• Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and reviewing CCTV system.
• Carry out regular building checks and log/report any maintenance that is required through the correct channels.
• Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.
• Ensure the communal areas are always kept clean, tidy, and presentable.
• Report any incidents, problems, or complaints to the appropriate manager promptly.
• Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing.
• Complete the am/pm/overnight operational reports and handover and report any operational issues.

Connaissances

Residential Hotels

Timekeeping

Professional appearance

English communication

Excellent customer service

Initiative

Description du poste

We are working with a leading residential development to find a professional and service driven Building Manager to join their team based in Liverpool.

This is an ongoing temporary position (timings: 8am-4pm).

Key Duties

• Deliver excellent customer service to all residents.
• Greet all residents professionally and courteously.
• Proactively anticipate resident's needs.
• Aid and engage with all guests/residents and colleagues within the development.
• Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
• Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and reviewing CCTV system.
• Carry out regular building checks and log/report any maintenance that is required through the correct channels.
• Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.
• Ensure the communal areas are always kept clean, tidy, and presentable.
• Report any incidents, problems, or complaints to the appropriate manager promptly.
• Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing.
• Complete the am/pm/overnight operational reports and handover and report any operational issues.

Requirements

• Experience in Residential or 5* Hotels.
• Reliable and great timekeeping.
• Immaculate presentation and dress.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative