Temporary Accommodation Visiting Officers

Royal Borough of Greenwich; Woolwich; On-site; GBP 30,000 - 36,000; Full time

Job summary

Royal Borough of Greenwich is recruiting three Temporary Accommodation Visiting Officers for a fixed-term 12‑month contract. The role involves field visits to temporary accommodation across London and beyond, verifying occupancy, assessing safety and compliance with tenancy conditions.

A full UK driving licence and access to a vehicle are essential for regular travel. You will identify risks, gather evidence, investigate potential tenancy breaches and housing fraud, and make informed

Qualifications

• Understanding of housing, homelessness and temporary accommodation.
• Knowledge of HHSRS, safeguarding and property condition issues.
• Ability to identify housing fraud, non-occupation and breaches of licence/tenancy.
• Confidence conducting planned and unplanned visits independently.
• Ability to assess risks, gather evidence and make recommendations.
• Strong communication, organisational and record-keeping abilities.

Responsibilities

• Carry out scheduled and unannounced visits to properties across London and beyond.
• Verify occupancy and assess suitability and safety of temporary accommodation.
• Identify property, safeguarding or tenancy concerns and document findings.
• Investigate potential tenancy breaches and housing fraud and recommend appropriate action.
• Collect evidence, analyse risks and provide sound recommendations for resolving issues.

Skills

Housing knowledge

HHSRS knowledge

Safeguarding

Investigation skills

Communication skills

Record-keeping

Driving licence

Job description

The following content displays a map of the jobs location - The Woolwich Centre

Temporary Accommodation Visiting Officers

Job Reference royalgreenwich/TP/1547/1071

Number of Roles:

3

Type of Role:

Fixed-term

12 Months

S02 (40182-42060)

35

Main Location:

The Woolwich Centre

Closing Date:

27/08/2026

Job Category:

Housing services

Region / Division:

The Woolwich Centre

Directorate:

Housing and Safer Communities

Job Introduction

Temporary Accommodation Visiting Officers X3

The role

We are looking for a proactive and organised Temporary Accommodation Visiting Officer to help ensure our temporary accommodation is safe, suitable and properly occupied.

This is a field-based role involving scheduled and unannounced visits to properties across London and outside London. You will verify occupancy, identify property and safeguarding concerns, investigate potential tenancy breaches and housing fraud, and ensure residents are complying with their licence or tenancy conditions.

Working independently, you will use your judgement and investigative skills to identify risks, gather evidence and recommend appropriate action.

About You

We are looking for a confident and organised officer who will bring:

• An understanding of housing, homelessness and temporary accommodation.
• Knowledge of HHSRS, safeguarding and common property condition issues.
• The ability to identify potential housing fraud, non-occupation and breaches of licence or tenancy conditions.
• Confidence in carrying out scheduled and unannounced visits independently.
• The ability to assess risks, gather evidence and make sound recommendations.
• Strong communication, organisation and record-keeping skills.
• A commitment to providing a good service and supporting residents to access appropriate services.
• This is a mobile role requiring regular travel across London and to out-of-borough temporary accommodation placements.

A full UK driving licence and access to a vehicle are essential requirements for this role, as regular travel is required.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.