Temporary Accommodation & Tenancy Support Officer

South Norfolk and Broadland Council; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

South Norfolk and Broadland Councils are recruiting a full-time Temporary Accommodation Housing Officer to make a real difference in supporting households who are homeless or at risk.

You will manage a caseload, provide tailored support, help residents sustain tenancies, understand their licence and charges, and work with Housing Management, Revenues, Benefits and Safeguarding to deliver effective solutions.

Qualifications

• Understanding of housing legislation and tenancies.

Responsibilities

• Manage a caseload of residents in temporary accommodation or at risk of losing their tenancy.
• Provide tailored support to help tenants sustain their tenancy and access suitable solutions.
• Ensure residents understand their responsibilities, licence conditions, and accommodation charges.

Job description

South Norfolk and Broadland Councils are recruiting a full-time Temporary Accommodation Housing Officer to make a real difference in supporting households who are homeless or at risk.

You will manage a caseload, provide tailored support, help residents sustain tenancies, understand their licence and charges, and work with Housing Management, Revenues, Benefits and Safeguarding to deliver effective solutions.