Temporary Accommodation Sustainment Advisor

St Albans Council; St Albans; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Job summary

St Albans Council is seeking a Temporary Accommodation Sustainment Advisor to work in a hybrid model, supporting households in Temporary Accommodation. You will manage a varied caseload, ensuring suitable placements and facilitating moves to settled accommodation.

The role requires strong housing support experience, excellent communication, and a commitment to helping vulnerable clients. The position includes a pension scheme and car allowance.

Qualifications

• Experience in housing or homelessness services is an advantage.
• Ability to manage multiple cases and prioritise housing support actions.
• Strong communication and interpersonal skills for working with diverse clients.

Responsibilities

• Provide specialist licence sustainment and housing-related support to households in Temporary Accommodation.
• Manage a varied caseload to ensure suitable placements and successful move to settled accommodation.
• Support households to overcome barriers to housing stability and develop independence skills.

Job description

Temporary Accommodation Sustainment Advisor

Job Title: Temporary Accommodation Sustainment Advisor

Salary: £39,481 up to £43,149 inclusive annual salary + car allowance +Local Government Pension Scheme

Type: Permanent, Full-time, 37 hours per week

Location: Hybrid working options

Job Ref: P2581

Are you passionate about making a positive difference in people’s lives? We are looking for a dedicated and compassionate person to join our team.

In this new role, you will be responsible for providing specialist licence sustainment and housing-related support to households residing in Temporary Accommodation. You will be managing a varied caseload ensuring that accommodation placements are suitable and households are supported to successfully move into settled accommodation.

You will work as part of a team providing support to people experiencing homelessness or housing vulnerability. Working with a diverse range of clients, you will help individuals access and sustain suitable accommodation, overcome barriers to housing stability, and build the skills and confidence needed to live independently.

If you are committed to helping people achieve positive outcomes and want to play a key role in supporting some of the most vulnerable members of our community, we would love to hear from you.

Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

26.5 days basic annual leave (increasing with service) + bank holidays.

Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers

Flexible working options

Reimbursement of professional fees

Comprehensive development and training

Discounted membership at selected local sports and fitness centres

Access to discounts and benefits via online platform

This post is subject to a Basic Disclosure Check.

For an informal discussion, please contact Kate Padley, Accommodation Support Team Leader [e-mail] or Louise Wallis, Accommodation Support Project Manager, [e-mail]

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

Closing date for applications: 30 October 2026.

Interviews are scheduled for w/c:tbc

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

Additional Information

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Disclosure Checks

This post is subject to a Basic Disclosure Check.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

We are changing

St Albans City and District Council is undergoing Local Government Reorganisation (LGR). If you are employed by St Albans City and District Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. We hope you will be part of that journey with us.

To find out more, visit https://www.hertfordshire-lgr.co.uk/.

For application information, visit https://www.stalbans.gov.uk/information-applicants-local-government-reorganisation