Temporary Accommodation Placement Officer (Part Time)

Royal Greenwich; Greater London; On-site; GBP 38,000 - 39,000; Part time

Job summary

Royal Greenwich is seeking a part-time, permanent administrator to support the Temporary Accommodation Placement Team in Woolwich. The role requires rapid, discreet handling of a busy workload, excellent customer service and the ability to manage tenancy sign ups and high volumes of calls.

Candidates should be computer literate with a good working knowledge of MS Excel and be prepared to stay late when required.

Qualifications

• Experience in a variety of administration duties.
• Computer literate and able to learn new IT skills.
• Good working knowledge of MS Excel.
• Willing to stay late on occasion with little notice.
• Excellent customer service and ability to build relationships with other departments and external organisations.

Responsibilities

• General administration and tenancy administration including creating and terminating tenancies.
• Handle a high volume of phone calls and liaise with landlords to source temporary accommodation.
• Provide reports and maintain records for the team.
• Carry out tenancy sign ups for clients on a daily basis.
• Work under pressure in a busy department and meet deadlines.

Skills

Administration experience

Customer service

Discretion

Flexibility

Tools

MS Excel

Job description

Job IntroductionPart Time - Permanent PositionAt Royal Greenwich we procure and manage private sector and council stock as temporary accommodation. We are looking for a dynamic and enthusiastic team member to join our Temporary Accommodation Placement Team, who provide a quality administration service to the team of temporary accommodation officers and the manager.You will need to have experience in a variety of administration duties, be computer literate and willing to learn new I.T skills. A good working knowledge MS Excel is required.The role is extremely varied. You will need to be quick thinking, discreet and very flexible to meet our changing priorities and deadlines. You will also be required to carry out tenancy sign ups for our clients on a daily basis. In order to meet service requirements this will require you to stay late on occasion when required with little or no notice.You must be able to demonstrate excellent customer service and show an ability to build good relationships with other departments, landlords and external organisationDuties will include general administration, creating and terminating tenancies, a high volume of phone calls, liaising with landlords to source temporary accommodation, providing reports and maintaining records.This is an extremely busy department so be prepared to be busy and work under pressure.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.For an informal discussion please contact [e-mail] or 0208 921 3671Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Advert Close: All vacancies close at midnight unless otherwise stated.Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.Salary SO1 - £38,256 - £39,276Frequency AnnualJob Reference royalgreenwich/TP/1532/1224Contract Type PermanentWorking Hours 17.5Closing Date 16 November, 2026Job Category Housing servicesBusiness Unit Housing and Safer CommunitiesLocation Woolwich, London, United KingdomLevel of Disclosure and Barring Service, DBS, check required Basic DBSPosted on 19 October, 2026