Temporary Accommodation Placement Officer

Royal Borough of Greenwich; Royal Borough of Greenwich; Vor Ort; GBP 21.000 - 32.000; Vollzeit

Zusammenfassung

Royal Borough of Greenwich in London is seeking a Temporary Accommodation Placement Officer to support the Temporary Accommodation Placement Team. The role covers a wide range of administration, tenancy sign-ups, liaison with landlords and external organisations, and producing reports.

You will need to be computer literate, with good MS Excel skills, able to work under pressure, meet deadlines, and provide excellent customer service while building relationships across departments.

Aufgaben

• General administration, creating and terminating tenancies, high volume phone calls, liaising with landlords to source temporary accommodation, providing reports and maintaining records.
• Carry out tenancy sign ups for clients on a daily basis; stay late when required with little notice; demonstrate excellent customer service and build relationships with other departments and external organisations.

Jobbeschreibung

The following content displays a map of the jobs location - Woolwich, London

Temporary Accommodation Placement Officer

Job Reference royalgreenwich/TP/1532/1226

Number of Roles:

1

Type of Role:

Fixed-term

12 months

35

Main Location:

Woolwich, London

Closing Date:

16/11/2026

Job Category:

Housing services

Region / Division:

The Woolwich Centre

Directorate:

Housing and Safer Communities

Job Introduction

X1 Full time - Fixed Term - Temporary Accommodation Placement Officer
12 Months
35 Hours per week

At Royal Greenwich we procure and manage private sector and council stock as temporary accommodation. We are looking for a dynamic and enthusiastic team member to join our Temporary Accommodation Placement Team, who provide a quality administration service to the team of temporary accommodation officers and the manager.
You will need to have experience in a variety of administration duties, be computer literate and willing to learn new I.T skills. A good working knowledge MS Excel is required.
The role is extremely varied. You will need to be quick thinking, discreet and very flexible to meet our changing priorities and deadlines. You will also be required to carry out tenancy sign ups for our clients on a daily basis. In order to meet service requirements this will require you to stay late on occasion when required with little or no notice.
You must be able to demonstrate excellent customer service and show an ability to build good relationships with other departments, landlords and external organisation
Duties will include general administration, creating and terminating tenancies, a high volume of phone calls, liaising with landlords to source temporary accommodation, providing reports and maintaining records.
This is an extremely busy department so be prepared to be busy and work under pressure.
Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.