Temporary Accommodation Placement Officer (Part Time)

Royal Borough of Greenwich; City Of London; On-site; GBP 15,000 - 23,000; Part time

Job summary

Royal Borough of Greenwich is recruiting for a part-time, permanent position in the Temporary Accommodation Placement Team. You will perform a range of administration tasks, manage tenancy sign ups, and support colleagues while delivering strong customer service.

You must be computer literate with a good working knowledge of MS Excel, able to handle high workloads, and flexible to meet changing priorities and deadlines. The role involves liaising with landlords and internal departments.

Qualifications

• Experience in a variety of administration duties.
• Computer literate and willing to learn new IT skills.
• Good working knowledge of MS Excel is required.
• Ability to work under pressure and meet deadlines.

Responsibilities

• General administration tasks.
• Creating and terminating tenancies.
• Handling a high volume of phone calls and correspondence.
• Liaising with landlords to source temporary accommodation.
• Providing reports and maintaining records.

Skills

MS Excel

Job description

Job Introduction

At Royal Greenwich we procure and manage private sector and council stock as temporary accommodation. We are looking for a dynamic and enthusiastic team member to join our Temporary Accommodation Placement Team, who provide a quality administration service to the team of temporary accommodation officers and the manager.

You will need to have experience in a variety of administration duties, be computer literate and willing to learn new I.T skills. A good working knowledge MS Excel is required.

The role is extremely varied. You will need to be quick thinking, discreet and very flexible to meet our changing priorities and deadlines. You will also be required to carry out tenancy sign ups for our clients on a daily basis. In order to meet service requirements this will require you to stay late on occasion when required with little or no notice.

You must be able to demonstrate excellent customer service and show an ability to build good relationships with other departments, landlords and external organisation.

Duties will include general administration, creating and terminating tenancies, a high volume of phone calls, liaising with landlords to source temporary accommodation, providing reports and maintaining records.

This is an extremely busy department so be prepared to be busy and work under pressure.

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Part Time - Permanent Position

Diversity Statement:

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close:

All vacancies close at midnight unless otherwise stated.

Early Advert Close:

Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

Salary:

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values:

Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Attached documents

• Job description
• Person specification