Temporary Accommodation Admin & Placements Officer

Royal Greenwich; Greater London; On-site; GBP 38,000 - 39,000; Part time

Job summary

Royal Greenwich is seeking a part-time, permanent administrator to support the Temporary Accommodation Placement Team in Woolwich. The role requires rapid, discreet handling of a busy workload, excellent customer service and the ability to manage tenancy sign ups and high volumes of calls.

Candidates should be computer literate with a good working knowledge of MS Excel and be prepared to stay late when required.

Qualifications

• Experience in a variety of administration duties.
• Computer literate and able to learn new IT skills.
• Good working knowledge of MS Excel.
• Willing to stay late on occasion with little notice.
• Excellent customer service and ability to build relationships with other departments and external organisations.

Responsibilities

• General administration and tenancy administration including creating and terminating tenancies.
• Handle a high volume of phone calls and liaise with landlords to source temporary accommodation.
• Provide reports and maintain records for the team.
• Carry out tenancy sign ups for clients on a daily basis.
• Work under pressure in a busy department and meet deadlines.

Skills

Administration experience

Customer service

Discretion

Flexibility

Tools

MS Excel

Job description

Royal Greenwich is seeking a part-time, permanent administrator to support the Temporary Accommodation Placement Team in Woolwich. The role requires rapid, discreet handling of a busy workload, excellent customer service and the ability to manage tenancy sign ups and high volumes of calls.

Candidates should be computer literate with a good working knowledge of MS Excel and be prepared to stay late when required.