Temporary Accommodation Coordinator for Housing Solutions

Merton Council; Wimbledon; In loco; GBP 32.000 - 36.000; Tempo pieno

Descrizione del lavoro

London Borough of Merton is seeking a motivated Temporary Accommodation Officer to join the Housing Needs service in Wimbledon. You will coordinate placements, manage bookings and maintain financial records while working with providers, residents and council colleagues to deliver safe, cost-effective accommodation.

The role requires strong organisation, attention to detail and the ability to manage priorities in a busy environment, with experience in housing or related local authority settings

Competenze

• Strong organisational, communication and problem-solving skills.
• Knowledge of homelessness legislation and temporary accommodation responsibilities.
• Understanding of Housing Benefit, Universal Credit housing costs and arrears management.
• Experience in financial administration and reconciling accounts with accuracy.
• Ability to manage competing priorities and meet deadlines.

Mansioni

• Source and arrange suitable temporary accommodation for homeless households.
• Manage bookings, placements and void properties to maximise use of space.
• Conduct property inspections for safety and standards.
• Maintain placement records, rent accounts and financial information.
• Collaborate with Housing Benefit to ensure prompt claims and income.
• Process and reconcile invoices, POs and payments with providers.
• Monitor rent and service charges and address arrears.
• Build relationships with landlords, providers and residents.
• Respond to enquiries and support residents during placements.
• Help with service improvements and cost management.

Conoscenze

Organisational skills

Communication

Problem-solving

Homelessness legislation knowledge

Housing Benefit knowledge

Financial administration accuracy

Descrizione del lavoro

London Borough of Merton is seeking a motivated Temporary Accommodation Officer to join the Housing Needs service in Wimbledon. You will coordinate placements, manage bookings and maintain financial records while working with providers, residents and council colleagues to deliver safe, cost-effective accommodation.

The role requires strong organisation, attention to detail and the ability to manage priorities in a busy environment, with experience in housing or related local authority settings