Temp Customer Service Admin — Immediate Start

Confidential; Corsham; Presencial; GBP 14.000 - 21.000; Jornada completa

Descripción de la vacante

Confidential client in Corsham, Wiltshire, is recruiting a Customer Service Administrator on a 4–8 week temporary basis with an immediate start. You will be the main point of contact for customers, ensuring a friendly, efficient service and handling deliveries, enquiries, and diary management.

Key duties include arranging deliveries, liaising with logistics providers, maintaining records, and providing general admin support.

Formación

• Previous customer service experience is essential
• Excellent communication and organisational skills
• Professional, confident, and personable telephone manner
• Ability to build rapport quickly with customers and colleagues
• Strong working knowledge of Microsoft Office
• Able to remain calm and effective under pressure and meet tight deadlines

Responsabilidades

• Contact customers to arrange and confirm deliveries
• Handle customer enquiries via phone and email
• Liaise with third-party logistics providers
• Schedule appointments and manage diaries
• Maintain accurate electronic records and documentation
• Communicate with external organisations as required
• Ensure all paperwork is complete and correct
• Provide general administrative support to the wider team

Conocimientos

Customer service

Microsoft Office

Phone manners

Organisational skills

Descripción del empleo

Confidential client in Corsham, Wiltshire, is recruiting a Customer Service Administrator on a 4–8 week temporary basis with an immediate start. You will be the main point of contact for customers, ensuring a friendly, efficient service and handling deliveries, enquiries, and diary management.

Key duties include arranging deliveries, liaising with logistics providers, maintaining records, and providing general admin support.