Temp Business Customer Service Advisor

Centrica; Leeds; Hybrid; GBP 18,000 - 21,000; Part time

Job summary

PH Jones is seeking a confident, organised and customer‑focused Business Customer Service Advisor to join our Operations Support Team on a 6‑month contractor assignment via Adecco. This role supports Service & Repair and Installation contracts for Social Housing clients, ensuring work is planned and progressed against service levels.

Locations: Stockport or Leeds; hybrid pattern with 3 days in the office and 2 days working from home.

Qualifications

• Experience in customer service roles.

Responsibilities

• You’ll help support the delivery of Service & Repair and Installation contracts for Social Housing clients, ensuring work is planned, recorded and progressed against agreed service levels.

Skills

Customer-focused

Confident

Organised

Communication skills

Job description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At PH Jones, our mission is to mend it.

Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK – installing, upgrading and repairing heating and electrical systems. But we’re not just living off our legacy. We’re on a mission to make the UK’s social housing sector greener and more energy efficient.

Business Customer Service Advisor – 6-Month Contract | Hybrid

£13.50 per hour | Weekly pay

Locations: Stockport OR Leeds - 3 days per week in the office and 2 days working from home

You must live within a reasonable commute of our British Gas Stockport Newbridge Lane office OR New Bridge House, 2 Leeds City Office Park, Leeds, ideally no more than 30 minutes’ travel.

PH Jones is looking for a confident, organised and customer-focused Business Customer Service Advisor to join our Operations Support Team on a 6-month contractor assignment via Adecco.

This is a great opportunity for someone who enjoys variety, takes pride in delivering a high standard of service and is comfortable working closely with customers, clients, office colleagues and field operations teams. You’ll help support the delivery of Service & Repair and Installation contracts for our Social Housing clients, ensuring work is planned, recorded and progressed accurately against agreed service levels.

Key Details

• Contract: 6-month contractor assignment via Adecco
• Pay: £13.50 per hour, paid weekly through online timesheets
• Hours: 40 hours per week, Monday to Friday, 8am–5pm
• Working pattern: Hybrid, with 3 days in the office and 2 days working from home
• Interviews: Monday 28th September to Friday 2nd October
• Expected start date: Monday 26th October

What You’ll Be