Temp Administrator — Cardiff Centre, Fast-Paced Support & Records

Brook Street; Cardiff; On-site; GBP 18,000 - 21,000; Full time

Job summary

Brook Street is recruiting Temporary Administrators to join a busy support team in central Cardiff. The role supports a newly launched project with assignments initially lasting 2 weeks, with potential extension based on business needs.

Responsibilities include handling queries, updating records, and collaborating across departments in a fast-paced environment. Prior experience in customer service or administration and strong IT literacy are essential for success.

Qualifications

• This role requires previous customer service, administrative or support experience.
• Strong written and verbal communication skills are essential.
• Excellent organisational skills and attention to detail are required.
• Ability to prioritise workload in a fast-paced environment.
• Confidence with IT systems and a willingness to learn new processes.

Responsibilities

• Responding to queries and resolving issues promptly and professionally.
• Managing and updating records using internal systems.
• Escalating more complex queries to the appropriate teams.
• Working collaboratively with colleagues across departments.
• Maintaining clear and professional communication with stakeholders.
• Following established processes and procedures.

Skills

Customer service

Written communication

Verbal communication

Organisational skills

Prioritisation

IT systems

Proactive approach

Tools

IT systems

Job description

Brook Street is recruiting Temporary Administrators to join a busy support team in central Cardiff. The role supports a newly launched project with assignments initially lasting 2 weeks, with potential extension based on business needs.

Responsibilities include handling queries, updating records, and collaborating across departments in a fast-paced environment. Prior experience in customer service or administration and strong IT literacy are essential for success.