Temp Accommodation Visiting Officer – Housing & Tenancy Support

London Borough of Bexley; Bexleyheath; On-site; GBP 30,000 - 40,000; Full time

Job summary

The London Borough of Bexley is seeking an experienced housing professional to support vulnerable households with homelessness, temporary accommodation, tenancy sustainment and welfare benefits. The role involves frequent face-to-face engagement with residents across the borough and requires reliable transport.

You will work as part of the Housing Options team, acting as a negotiator between landlords and tenants to resolve tenancy issues, ensuring compliance with legislation and facilitating

Responsibilities

• Liaise with landlords and tenants experiencing tenancy difficulties, acting as a negotiator or mediator to resolve contractual issues.
• Ensure compliance with tenancy agreements and applicable legal guidance to sustain tenancies.
• Stay updated on welfare reforms, housing policy changes, and state benefits affecting the service area.
• Collaborate with Housing Options team to provide a streamlined service for temporary accommodation residents.
• Respond to service demands with flexibility and perform multiple home visits as required.
• Be office-based at least 2 days per week when not on the road.

Skills

Negotiation

Communication

Teamwork

Relationship building

Job description

The London Borough of Bexley is seeking an experienced housing professional to support vulnerable households with homelessness, temporary accommodation, tenancy sustainment and welfare benefits. The role involves frequent face-to-face engagement with residents across the borough and requires reliable transport.

You will work as part of the Housing Options team, acting as a negotiator between landlords and tenants to resolve tenancy issues, ensuring compliance with legislation and facilitating