Telesales Executive Hybrid.

TN United Kingdom; Middlesbrough; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

An established industry player is seeking a dynamic Telesales Executive to join their team in Middlesbrough. This role offers a hybrid work model, allowing you to work from home and the office, providing flexibility in your work-life balance. You'll be responsible for managing customer relationships, achieving sales targets, and delivering exceptional service. With a focus on professional growth, the company offers extensive training and development opportunities. If you're passionate about sales and eager to make a significant impact, this position could be the perfect fit for you.

Benefits

Performance-related bonus

31 days of annual leave

Exclusive discounts at retailers

Staff discounts for family

Training and career development opportunities

Wellbeing support for you and your family

Qualifications

• Strong sales skills including closing and upselling.
• Experience with CRM systems like Salesforce is beneficial.

Responsibilities

• Handle incoming and outgoing calls effectively.
• Generate and increase sales among the customer base.
• Maintain daily contact with key accounts to build relationships.

Skills

Sales Skills

Organizational Skills

CRM Systems (Salesforce)

Communication Skills

Motivation

Tools

Salesforce

Job description

Social network you want to login/join with:

Telesales Executive Hybrid., Middlesbrough

Client:

Stapleton's

Location:

Middlesbrough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

90be8e496790

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

The customer account manager is responsible for managing the company’s relationships with its customers. They build long-term relationships with a group of customers, hit set targets, handle numerous calls daily to maximize sales opportunities, and provide excellent customer service. They address issues promptly, ensure credit limits are adhered to, and payments are received on time. Effective communication with other departments and ongoing training are essential.

The role is based on a 40-hour week, Monday to Friday, with a hybrid work model after training: working from home on Monday and Friday, and onsite at our Middlesbrough sales offices on Tuesday, Wednesday, and Thursday. Additionally, there is a rota for 1 in 4 Saturday mornings (working from home 0830-1230).

The salary ranges from £25,000 to £32,000, depending on experience, plus performance bonuses and benefits.

What you will be doing

• Handle incoming and outgoing calls effectively
• Generate and increase sales among the customer base
• Maintain daily contact with key accounts to build relationships
• Achieve monthly targets
• Undertake necessary training
• Manage customers' social media requirements

About You

• Strong sales skills, including closing, upselling, and switching sales
• Excellent organizational skills
• Ability to overcome objections effectively
• Highly motivated and driven
• Strategic sales approach
• Perseverance and common sense
• Ability to develop growth plans
• Positive attitude and determination
• Flexible working style, both remotely and in-office, individually or in a team
• Experience with CRM systems like Salesforce is beneficial

Benefits include:

• Performance-related bonus
• 31 days of annual leave including bank holidays, increasing with service
• Exclusive discounts at retailers, restaurants, holidays, and more
• Staff discounts for you and your family
• Training and career development opportunities
• Wellbeing support for you and your family