Telesales Executive

Confidential; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Confidential is seeking a Telesales Account Manager to join an established food business supplying high-quality seafood products to professional customers in hospitality and foodservice. This office-based role focuses on outbound calls, relationship-building, and converting conversations into sales.

You will speak with chefs and hospitality customers daily, understand their needs, and recommend products to grow sales.

Qualifications

• Experience of outbound telesales or telemarketing.
• Proven ability to manage and grow customer accounts.
• Excellent verbal and written communication skills.
• Ability to build long-lasting relationships with customers.
• Commercial awareness and drive to grow sales.
• Seafood industry knowledge is a strong plus.

Responsibilities

• Manage and develop existing customer accounts.
• Make regular outbound calls and generate new business.
• Speak with chefs and hospitality customers daily.
• Understand customer needs and recommend the right products.
• Identify opportunities to increase sales and customer spend.
• Re-engage lapsed customers and build new relationships.
• Keep customers informed about products, availability and opportunities.
• Collaborate with the wider sales and operations teams.

Skills

Outbound calls

Account management

Relationship-building

Strong communication

Commercially minded

Job description

Do you know your seafood, love talking to customers and fancy taking your career in a more commercial direction?

I m looking for a Telesales Account Manager to join an established food business supplying high-quality products to professional customers across the hospitality and foodservice sector.

This is an office-based sales role, so if you enjoy picking up the phone, building relationships and winning business, you ll be right at home here.

You ll spend a large part of your day speaking with chefs and hospitality customers, understanding what they need, recommending products and looking for opportunities to grow sales. You ll manage existing accounts, re-engage customers, generate new business and become someone customers know and trust.

What makes this role different?

Product knowledge really matters. You ll need to understand fish and seafood and be confident talking to chefs about products, quality, availability and what works for their menus.

You might already be working in seafood wholesale, foodservice or hospitality, or perhaps you re a Chef or Sous Chef who knows the industry inside out and is ready to swap the kitchen for a commercial role.

You ll be:

• Managing and developing existing customer accounts
• Making regular outbound calls and generating new business
• Speaking with chefs and hospitality customers throughout the day
• Understanding customer requirements and recommending the right products
• Identifying opportunities to increase sales and customer spend
• Re-engaging lapsed customers and developing new relationships
• Keeping customers informed about products, availability and opportunities
• Working closely with the wider sales and operations teams

You ll need:

• Good knowledge of fish and seafood
• Confidence and enthusiasm for making outbound sales calls
• Strong communication and relationship-building skills
• A genuine interest in food and the hospitality industry
• A proactive, commercially minded approach
• The ability to build rapport quickly and turn conversations into sales

Seafood experience is ideal, but we d also love to hear from chefs or experienced hospitality professionals who have the product knowledge and personality to make the move into sales.

If you re looking for a role where your knowledge of food actually matters, you enjoy talking to people and you re ready to build a career in sales and account management, this could be a very good move.

And yes, you really do need to know your sea bass from your sea bream!

Interested?

Applicants must be based in the UK with full working rights.

Due to high application volumes, if you do not hear from us within a week, unfortunately your application has not been successful on this occasion.