Telesales Executive

The People Co; City Of London; On-site; GBP 30,000 - 42,000; Full time

Job summary

The People Co is looking for a Telesales Account Manager to join our established seafood business serving hospitality and foodservice customers. You will manage existing accounts, generate new business, and build trusted relationships with chefs and buyers who rely on high-quality products.

This office-based role focuses on outbound calls, product knowledge of fish and seafood, and identifying opportunities to grow sales while collaborating with the wider sales and operations teams.

Qualifications

• Experience in outbound calling to professional customers.
• Ability to identify customer needs and upsell products.
• Strong communication and relationship-building skills.
• Interest in food and hospitality industry.

Responsibilities

• Managing and developing existing customer accounts.
• Making regular outbound calls and generating new business.
• Speaking with chefs and hospitality customers throughout the day.
• Understanding customer requirements and recommending the right products.
• Identifying opportunities to increase sales and customer spend.
• Re-engaging lapsed customers and developing new relationships.
• Keeping customers informed about products, availability and opportunities.
• Working closely with the wider sales and operations teams.

Skills

Outbound sales

Account management

Customer relationships

Seafood knowledge

Communication skills

Job description

Do you know your seafood, love talking to customers and fancy taking your career in a more commercial direction?

I m looking for a Telesales Account Manager to join an established food business supplying high-quality products to professional customers across the hospitality and foodservice sector.

This is an office-based sales role, so if you enjoy picking up the phone, building relationships and winning business, you ll be right at home here.

You ll spend a large part of your day speaking with chefs and hospitality customers, understanding what they need, recommending products and looking for opportunities to grow sales. You ll manage existing accounts, re-engage customers, generate new business and become someone customers know and trust.

What makes this role different?

Product knowledge really matters. You ll need to understand fish and seafood and be confident talking to chefs about products, quality, availability and what works for their menus.

You might already be working in seafood wholesale, foodservice or hospitality, or perhaps you re a Chef or Sous Chef who knows the industry inside out and is ready to swap the kitchen for a commercial role.

You ll be:

• Managing and developing existing customer accounts
• Making regular outbound calls and generating new business
• Speaking with chefs and hospitality customers throughout the day
• Understanding customer requirements and recommending the right products
• Identifying opportunities to increase sales and customer spend
• Re-engaging lapsed customers and developing new relationships
• Keeping customers informed about products, availability and opportunities
• Working closely with the wider sales and operations teams

You ll need:

• Good knowledge of fish and seafood
• Confidence and enthusiasm for making outbound sales calls
• Strong communication and relationship-building skills
• A genuine interest in food and the hospitality industry
• A proactive, commercially minded approach
• The ability to build rapport quickly and turn conversations into sales

Seafood experience is ideal, but we d also love to hear from chefs or experienced hospitality professionals who have the product knowledge and personality to make the move into sales.

If you re looking for a role where your knowledge of food actually matters, you enjoy talking to people and you re ready to build a career in sales and account management, this could be a very good move.

And yes, you really do need to know your sea bass from your sea bream!

Applicants must be based in the UK with full working rights.